Oaks Perth Hotel

Request for room on higher floor with view but was given room on the lowest floor without view. The Indian lady at the reception was not very friendly and welcoming. Grumpy face and not greeting us. Bfast was simple and almost the same each day. No housekeeping service throughout. The only good things about this hotel is the location, near to the Perth underground and shopping street. Nothing else.

Awesome location. Hay St mall, North Bridge Street, London court, underground MRT, eliz Quay are within walking distance.

Great thing about this place - location. This was a major factor as to why we decided to stay here again, especially having to take a train to work. The moment you step out of the hotel, you can see the entrance to the Perth Underground station. It's also central to a lot of cafes and restaurants (groceries, convenience stores and pharmacies too!). The AC was cold enough and no noise coming from the other rooms. The bed was just a bit uncomfortable as it seemed like they were to separate beds put together and one side was firmer than the other one. It just sucks that you need a credit card to be able to book (for someone who doesn't have one) if you're booking via trip.com/expedia. You are able to use a different card at the hotel if this is something you're also worried about. From what I could understand from the staff, this shouldn't be a problem if you book directly through them. It's just a trip.com/expedia thing. Hopefully you won't have to call their reservation line though - the lady who took my call was so impatient and rude (outsourced staff). The front desk staff was the complete opposite though!! It was unfortunate that we weren't able to check in early as the hotel was fully booked, otherwise, check in/out process was pretty smooth - would definitely consider coming back.