Best Western Plus Sandusky Hotel Suites

I got bedbugs bites. Please choose somewhere else.

When we arrived the person behind the counter was wearing a Simpson shirt and playing on his phone, when we got to our room it smelled terrible, it wasn’t cleaned, the sheets were dirty, the bed was brown, there was garbage in the corner, the toilet paper was half used, and there was a bar of used soap in the middle of the shower. There was trash all over the outside of the building, the pictures online do this place zero justice. It is disgusting inside and out

Our window would t sure moved rooms then the fridge wasn’t working asked for new one while we were gone and nothing was done

Overall we had a good stay. Some of the hotel could use some upgrading. Breakfast was just ok.

staff unknowlegeable about reward program. They put water in soda machines labeled as soda. When you complain, they say " Yeah all the machines have only water." What's up with that?

This is an older hotel but i think they do a great job with cleanliness. My room faced the main street and traffic noise was present. The breakfast was awesome. I didn't make it to the pool. I'll stay here again.