Hacienda AltaGracia, Auberge Resorts Collection

The highest praises to Altagracias!! Their service, cuisine, resort design and activities were incredible! We loved our stay so much. Each day was so fun! Endless options to relax or adventure! Every person that works there went above and beyond! We learned so much from everyone and felt so happy to meet each and everyone of the staff here! The views and amenities were top tier and went above and beyond expectations

We had the most magical time! It was our first time in Costa Rica and surely not our last! I must say, if this is your first time to Costa Rica, it doesn't get any better than here. The staff are all very genuine, kind hearted and very proud of their culture. The service is truly what stuck out to us the most. We've stayed at many 5 star resorts in the past but this is more of a 7 star - trust me. Don't think twice and just book it.

I received exceptional hospitality and support I received during my stay at Hacienda AltaGracia. From the moment I arrived, I felt truly cared by the the incredible team who went above and beyond to ensure my experience was unforgettable. I’m truly thankful for the opportunity to have been part of such a wonderful community. It was an honor, and I look forward to the chance to return in the future. AltaGracia is special.

The hotel is truly special. It was one of my favorite trips. The scenery was beautiful, the hotel and spa are breathtaking, the staff is one of the best at any hotel I've been to. The food was very good. The prices of the activities and excursions are priced too high. The only one I would do again is the horseback riding. It was awesome! The other experiences were great...they were just priced 50% too high. But, that didn't put a damper on our trip. I wish I was back there!

My wife and I recently got away for a warm vacation during the cold winter in the US. We have gone to Riviera Maya, Mexico multiple times but grew tired of the eating/drinking/laying on the beach routine. So we decided to look for something that still had a luxurious feel, great food, great service, safe and allowed us to be active. This resort kept coming up in Travel & Leisure and Condé Nast and it looked intriguing. One of the most amazing parts of the trip was before we got to the resort. We landed in San Jose and before we got into the customs line, we were greeted by an airport employee with a sign for the resort who swept us away into a private airport lounge to clear customs and relax before taking our small flight to the resort. The line to clear regular customs for the country was so long and when we asked, the employee said that everyone else probably had to wait about two hours to clear customs! When we got to the resort, there were several things that I noticed instantly. We have traveled to high end hotels throughout Europe, The Caribbean, Mexico, Hawaii, Bora Bora, etc so we have a good feel for quality service and properties. The people were extremely warm and welcoming. They genuinely seemed happy that we were there at their resort. The grounds were beautiful and immaculately maintained. The property sits on the side of some rolling mountains and the general feel is that you are a personal guest at some Latin American billionaire’s private ranch. Our room was a Casa, which is a free standing “villa” with some great views of the valley. It has a large porch and sitting area, spacious and well-appointed living room, bedroom, closet and bathroom. The villa was so well designed and every single detail was thought through. There were gluten-free snacks already in the room (per our dietary requests) binoculars, steamer for clothes, a yoga mat, a Bang & Olufsen blue tooth speaker, stocked mini fridge, etc. The room is a perfect mix of luxury without feeling pretentious. It’s decorated in Costa Rican style so you get a feel for the people and culture but also extremely comfortable. My wife’s favorite part was every evening during turndown service, they would put hot water in two water bladders, inside of a sleeve and placed under the covers to warm the sheets. She would climb into the warm bed after dinner and immediately doze off. Because the resort is spaced out and has a lot of hills, you can message the staff and request a cart come pick you up and drop you anywhere on the property at any time. With all the meals being included, my wife and I barely used that and enjoyed walking after we ate. The property is at a little over 3,000ft elevation and walking on the hills could work up a sweat, which we really enjoyed. For horse lovers, the stables are a must. Even if you don’t want to ride, you should visit. We did ride and enjoyed a two hour ride up in the mountains and the views were amazing. The big differen

Whether you’ve been to Costa Rica before or not, this is the way to do it. What a fabulous place to re-charge or just get away. So many activities to do, or do nothing at all but enjoy the magnificence and beauty of the resort. It’s well worth taking the half-hour charter flight provided by Hacienda AltaGracia from the San Jose airport to the resort. This is a world-class property and it would be virtually impossible not to be blown away by the fabulous, perfectly-attentive staff. On a scale of 1-10, it’s an 11.