Vicky H
ngày 28 tháng 8 năm 2024
The hotel was beautiful, the little apartment with beautiful garden next to the little church was amazing and provided us with everything we needed for a perfect stay. The steps up and down were a few more than I imagined but absolutely were worth the effort for the stunning view. We had lovely breakfasts and a lovely meal on the first night in your restaurant. What a beautiful hotel, stunning Village and absolutely one of the nicest places, in my 35 Years plus in the tourism industry I have ever had the chance to visit. Sadly, all didn’t go to plan and this is the part I really want to thank you for. My Husband had a terrible reaction to a mosquito bite and by 20:45 on our last night we had to get him to a hospital. I called reception for advice with a picture of his leg and within minutes you had Boris the driver up the steps to take us to the hospital. Boris was amazing, so thoughtful, caring and kind. It was rather a crazy night as he had to take us to three separate medical facilities until anyone would even see us. He left us at the last one as I asked him to, as it was getting very late and we had no idea how long it would take us to be seen. The hospital decided to keep my Husband in overnight, which left me at nearly Midnight on my own at the hospital and with no way of knowing how to get home. I was very scared and really didn’t know what I was going to do. Your wonderful hotel called me by chance to ask what was happening and they kindly sent Boris out again to collect me, which was incredible as the poor man had just got home for the night. The next day, I had no idea what was happening, We were due to check out of the hotel to move to Budva. My husband called to say they were keeping him in hospital and he needed some things bringing to the hospital. This left myself and 13 year old Daughter very unsure of what to do. I went to reception and was immediately put at ease. The lovely girl behind reception offered me a room move for the night and to move all our cases. She arranged again for Boris to take me to the hospital to drop things for my husband and called ahead to the other hotel to explain the circumstances. Off we went again with Boris to the hospital and when I got there my Husband had decided to discharge himself with advice and medication from the staff. Again Boris came out for us and picked us up, he then waited for us to get sorted and took us to Budva to our next stay Absolutely amazing service and kindness shown by all your staff, they are an absolute credit to your hotel and I really can’t thank you enough. Boris is an absolute Hero, a legend and one of the kindest caring people, he went over and above what he needed to do for us and really helped to make a very frightening experience so much better. Hotel Conte is beautiful, Perast is stunning but the most important thing is the staff and their care for the customers. Highly recommend this lovely place.
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