Heritage Grand Perast by Rixos

The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away. Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason. Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can "do whatever they want" and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice... As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.

Fabulous hotel , lovely staff and everything spotlessly clean .

千萬別信照片，高昂房價根本不值，訂的家庭房，8000多一晚，卻衹有一個天窗可以看到外面，小的可憐的酒店在當地已經算很好了，歐洲人都窮成這樣了還把中國人區別對待，優先服務白人真令人不齒，他們還不清楚天下已經變了，中國人才是金主。這黑國到處都黑，和煦的陽光下確實暗無天日，狹窄的道路，一家家破舊的旅店，毫無度假的感覺，和他們體會貧困生活來了，高大上的西餐除了有點氛圍，純粹浪費食材。之前去意大利也是同感，打心眼裡瞧不起這些洋乞。