The Leicester Arms Country Inn

Lovely Staff, But Serious Issues with the Room – 19 July Stay The staff at the Leicester Arms couldn’t have been nicer or more willing to help — they were friendly, attentive, and clearly doing their best. They even left a thoughtful handwritten card apologizing for the bathroom flood and the fan noise, which was a kind gesture and much appreciated. However, the issues with our stay were significant and quite surprising given that we were in the most expensive suite. When we arrived, the room was extremely hot. Opening the windows let in a deafening roar from a fan on the flat roof — it was obvious this was why the windows had been kept shut. Later, the bathroom flooded due to a leaking shower. When I reported this, the manager acknowledged it was a known issue. I used our towels to mop up the floor and had to ask for more. To make things worse, the room filled with flies, presumably from the kitchen. I was assured the fan noise would stop by 8:45pm once the kitchen closed, but by 10pm it was still running and just as loud. I was told a manager would come to check, but no room change or effective solution was offered. Then, at 8am on Sunday, the roaring fans started up again — ending any hope of a peaceful morning. I raised the question: if these problems are known, why is this suite — the most expensive one — still being sold at over £200 a night, and positioned right next to the noise source? Why hasn’t the bathroom issue been fixed? The staff did what they could in the moment, but the experience fell far short of what you’d expect at this price point. I left tired, disappointed, and out of pocket. I do hope the management addresses these issues seriously, as they completely overshadowed what could have been an enjoyable stay.

Gorgeous traditional English county Inn with renovated rooms. We had the basic room . Quite compact but very comfortable - need a mirror in the bedroom . Food in the restaurant was very good , service a little slow . Lovely outside garden to enjoy.

Beautiful pub, lovely location, very close to Penshurst Place. Very comfy beds, rooms well decorated, fans in the room are a nice touch. Really nice food, highly recommend the octopus starter. Lovely breakfast. Very friendly staff. Great wine list. Excellent Guinness! Can't wait to go back!

Perfect countryside stay at a stylish boutique hotel. The room/bathroom was beautiful with high end furnishings. Great British menu choice. Enjoyed dinner on Saturday evening & Sunday lunch. Penshurst Place is definitely worth a visit

We stayed for 2 nights and it was a perfect escape from the stress and grey monotony of January in London. Incredibly delicious food and drinks and the staff couldn’t have been more helpful and thoughtful. We arrived on Sunday evening not realising food service stops at 6pm but the amazing team put together some plates to save us having to go back out in the cold and dark which was very much appreciated. The room and bathroom were beautifully decorated giving an overall feeling of quiet, comfortable luxury. Whether relaxing in the room or reading a book in front of the fire in the main bar; the whole experience and care from the staff were above and beyond anything we could have hoped for. If I could give a 100/10 rating I would. Thank you LA team for looking after us so well!

Great Steak Night ! 7 of us sat down for a great 3 course dinner. The menu was excellent and the food was delivered with great service. Delicious all round was the consensus of opinion. My Venison Pie was out of this world. Wine chosen paired with the food well. All parties enjoyed the evening immensely.