Tài Khoản Khách
ngày 23 tháng 9 năm 2024
Booked 7 nights but didn't even stay one! Stunning location but, sadly, not stunning accommodation. As members for over 30 years, to say we were disappointed, is an understatement. On entering the resort we noticed how unappealing the buildings looked. Not luxury accommodation, as the website photographs show. Upon entering our accommodation, we were greeted with a damp smell. One of the bedrooms throws on the bed was covered in hair. Dirty mark on the bed cushion. Kitchen, had crumbs on countertop. The kettle had seen better days. Fridge freezer dirty. Bathroom looked lovely and obviously new. Shame about the disgusting toilet brush and the almost empty bottles of Elemis products! Lining of curtains, filthy. Doors leading out of kitchen had flies, dirt trapped. Mold on walls. Very friendly receptionist took down details and apologised profusely, trying to find a solution. Unfortunately our solution was to repack car and take the four hour journey home! Having our little dogs with us, couldn't check in to another hotel. Such a shame as a beautiful area.
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