Paguera Treff Boutique Hotel

This is a beautiful hotel! Modern, yet cozy style. Very clean and the staff was amazing! My biggest shout-out goes to the chefs in the kitchen!!! We had half-board and dinner was served at the table and we made our choices from the a la carte meny! The food was sooo delicious, beautiful presentations and we will be back just for the dinners!

Excelent hotel, moore renovated, and very friendly staff and good Food , totaly recomended, i Will go again.. for sure.. ideal for family, couple, etc, beach in front, shows all around, nice promenade to have a walk whit all the services near...

I’m just back from the hotel and I really enjoyed my stay there. Firstly, the staff are fantastic. All are friendly and helpful. The common areas of the hotel are lovely - spotless and beautifully designed. I would suggest a couple of areas for further improvement. I had a basic room. It was a good size and the bed was incredibly comfortable The room did seem need a bit of refurbishment to bring it up to the standard of the communal areas. The Balcony door is quite old for example. The bathroom toiletries were a bit basic too - unattractive squeezy bottle with thick green liquid. They didn’t feel very luxurious to use. Secondly, the loungers on the gorgeous roof terrace were a bit uncomfortable. There’s a bar that sticks into your back. I offer these suggestions in the context that I think this is a super hotel. Breakfast was fantastic. Massive choice and lovely to have eggs made to order. Thank you to all at the hotel - I hope to return!

Never stayed in a hotel where the staff could not be any more welcoming, helpful and organised until we stayed here. Location, clean, air conditioning and lovely food. Stay at this hotel and we are sure you will not be disappointed. Can't wait to come back and stay at the hotel and see the wonderful team again

Group of 10 stayed here for a cycling trip, hotel is first class, in a great location with excellent staff. The only place to stay in Paguera. The breakfast was very good. Accommodated a later check out by letting use the showers for the yoga suite.

TLDR; 2-star at best. Location is great, however everything else about the hotel falls very short of expectations this is especially true with the staff and food. We checked in for a 7 day stay in what we thought was to be a stay at a great hotel with 4-star level service and amenities. Can say that the entirety of our stay was an utter let down. Starting with the room itself. The water pressure in our shower was non existent. We could have had the same amount of pressure if we had filled a bucket of water and dumped it over our heads to bathe. The toiletries offered in the bathroom was not even what I’d describe as basic. The shampoo/body soap combo was the color and consistency of washing up liquid. If you enjoy watching tv in your room you’ll lose your patience quickly. Doesn’t matter the channel you choose the signal cuts out every few minutes and freezes then restarts. You’ll never watch more than a handful of minutes of a show before this cycle repeats itself. We travel often and we find it rather customary that regardless of the class of the hotel you can usually expect two things: complimentary water and coffee. Here you will be given two bottles of water the day of check in and then they are never replenished. Same for coffee. You have a coffee maker in the room but when you use the two capsules (we are two people staying 7 nights) they will charge you for more. Even 1-star establishments don’t do this! Now to housekeeping. About halfway through our stay we returned to our room to find that we didn’t receive any clean coffee cups and a cup of tea, which I had made 5 hours prior was still sitting out. We had to call the front desk to ask for clean cups only to have them send up the housekeeper to confront me in the room to say the tea was hot when she came in therefore she couldn’t clean the cup. This doesn’t explain why they couldn’t just give us two clean cups. However, when I pointed out the tea had been sitting there for about 2 hours before they had entered the room so there’s no way it could have been hot did we get an apology and new cups. Who sends a housekeeper to yell at a customer in their room! Lastly, towards the end of the stay housekeeping left a dirty cleaning rag in our room for us to discover upon our return. This brings us to the food offered by the hotel. There’s loads of mention about the restorative breakfast they offer. It is the same food every single day. It’s mostly all processed and premade food and the hot options are extremely limited. You can only get basic eggs and crepes. everything is self service including coffee, tea and juice. There was always a queue for the coffee and tea. I personally had the most off putting and bizarre interaction with one of the staff at the restaurant one morning. The gentleman came over as I was using the salt mill and literally physically took it out of my hands. Said nothing to me and walked away. He eventually returned with a different salt and pepper shaker but again did