Center Parcs Erperheide

This was our Second stay at Erperheide but this time we stayed in a VIP cottage. Last time we stayed we visited in May in glorious sunshine so it was nice to see the site in the Autumn. I do love the way Centre parks changes with the seasons. We paid around £740 for our stay from Friday to Monday at the end of October half-term - Half of what the UK Centre Parcs costs for the same amount of time. The Cottage we stayed in was Clean and Modern and came with a Sauna and Bubble bath (which my son loved). The cottage came with two good size bedrooms - the only issue i could foresee for a family with 2 kids would be the second bedroom beds can’t be separated like they can in other cottage's we’ve stayed in. No problem for us though as our son got a massive bed all to himself :D The cottage was quiet and private. It’s just the sounds of nature and the occasional Chicken wandering around !! You get Wristbands that act as your door key , swimming pass and locker key plus use it to book all your activities. We love this system and find it works really well. During our stay we used the Aqua Mundo everyday !! We really love the way centre parcs operate their pools. The facilities are so clean and well managed !! You can swim from 10am - 9pm. If you wanted to you could swim all day or multiple times a day. The pools do get busy but you can find quieter times throughout the day. We didn’t do many activities this time around but did book bowling and table tennis. The screens to book are dotted around the site and really easy to use. If you do struggle with modern tech you can also go the reception and their more than happy to help. We ate in the Grand Cafe a few times during our stay. It is one of our favourite things about Centre Parcs EU. The Staff are super friendly and Helpful. The ones we encountered could slip quite easily between multiple languages which is super impressive and helped us a-lot when ordering. Really quick service too - didn’t take long to get drinks and food even at their busier times. The food is on the more expensive side but it’s all really tasty and of high quality. You can 100% do this holiday cheaply if you buy your shopping before you go or from one of the surrounding supermarkets. We’ve done this multiple times and it does keep the cost down so you can spend on the activities. Overall we had an amazing Holiday - which was no surprise because we always do at CentreParcs !!

I will start with the positive: very nice indoor playground, nice swimming poll, and also outdoor a lot of playgrounds and the farm was great.. but: -in the swimming pool was cold if u were out of the water u had to dry immediately nit ideal for young children -our room was dirty. The ground was dirty and the toilets -one of the bedrooms was smelling like mold -the sauna room had also a bad small! It was a pity because we had good experience in other center parcs

Unfortunately, they did not agree to cancel the reservation or even change the dates, even though the reason was so justified, war and no flights, I will never book through them. See, you have been warned. I hope that they will help me but they destroy my vacation .