Tài Khoản Khách
ngày 9 tháng 3 năm 2025
On the face it seemed like a nice hotel, but their service took such a downturn that I have to warn all families to avoid this place. Let me elaborate. This is a huge hotel, and the weekdays they are completely empty. We arrived on a Wednesday and there was no buffet, half the items were not available from the menu, but at least they were very polite. Then, come Friday, and they had a few guests (not a lot, just about 10 people in total!), and suddenly their attitude changed. Half items in our dinner was charred, the rest were severely undercooked that we had to throw away. And the last straw was the "khichdi" they made for our two years old daughter, which had not an iota of daal of chawal, just a watery mix of some sabji which is probably left over from last night! Also, they tried to cheat us on the final bill, we had to go through the entire bill and remove the extra items that they sneakily included, worth almost a thousand! So, if you are travelling with a kid, avoid them, this kind of malpractice should not be rewarded. The hotel has a lot of promises, I really wish the owner understands that service is an essential part of running a successful franchise. There are many other similar hotels at this range, Peaks and Pines, Alpine, Blue Pine, all similar, choose one of them.
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