Best Western Plus Nexen Pattaya

Hotel located in North part of Pattaya, walking distance from Pattaya bus station from Bangkok and just 15 minutes walk from Terminal 21. Hotel is quite new. But cleanliness of the rooms not so good. Under the bed a lot of rubbish and dust.

我朋友給收拾房間的員工偷了藏在内褲的3000港幣連內褲都一起偷了，千萬別去住！

我衹説實話： 1: 服務很差，排名是刷上去的 2: 想讓他們補一下水，他們説退房當天不給補充，拿我想問前幾天你們也沒都給我啊？ 3: 位置很尷尬，建議去住暹羅 4: 泳池也很小……… +69塊錢換個酒店都比這個強多了

This hotel is really good. The atmosphere of the hotel gives the unexpected vibes, I really love this hotel tbh.

酒店有小偷，大家現金一定要鎖保險櫃，丟了3000港幣和400人民幣，八成是服務員。

I really impressed with the service here. I decided to visit Pattaya alone so I booked this hotel which I think its fits my proposal of visit. Quite place to focus on my work. Once I call to the hotel to request single bed, the lady pick up my call with gentle voice and I requested my demands to get a single bed. Unfortunately, the hotel is in very high occupancy so it a little hard to get a bed that I want. However, Faii the trainee can arrange the room that I expect even the front desk was crowded. Really touched my heart on her service and front desk team. In the night, the bar was closed and I need some drink. The friendly lady at bar willing to reopen shifts to sold it again for me. Again, with her smile is really impressive! The security guard at night also smiled and humble all the time when he meet the guest. And the housekeeper did her job very tidy, I shower before I go out but when I back to room. There no depiction of any wet part on the floors. So well. Finally, I love chicken porridge at the breakfast.

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The location of the hotel is terrible, extremely far away from the shopping and tourist attractions. Bear in mind that if you file a complain against any staff members of the front desk, there will be a very high possibility that you will be going through a " near to death " experience. The hotel front desk can arrange a car for their guests if they want to travel to any particular destination. I did make it crystal clear to the front desk staff that I want a sedan , and not a pick up truck. But the front desk staff get me a pick up truck twice in a roll. My wife and I finally hopped into the 2nd pick up truck since we do not want to be late. The traffic was quite heavy and the driver was getting annoying. We paid the driver and he was furious, yelling at us in Thai which we did not understand a single word he said. The driver then grabbed his cell phone and started calling. We went to the car rental company for about 10 mins , and when we left the car rental company and I was looking downwards at my phone, someone threw a punch at my left eye, and two more young guys attacked my head by punching and stepping, they even beat up my wife. My nose were broken. My wife called the hotel , but the front desk staff declined her call. My wife finally found the police phone number and called, then a whole bunch of police officers came over. If the police arrived 30 seconds later , I would have been slaughtered and murdered by these youngsters in broad daylight. This is definitely an attempt to murder. The hotel had to be held liable for ignoring my wife call , my wife was crying when she was calling the hotel. I had to undergo a CT scan to find out if there is any damage to my head, especially the brain. The diagnosis came out and I had a serious bone fracture in my left eye. Afterwards, we went to the police station and one of police officers told us that one of the youngsters who attacked me is only 15 years old. All those youngsters who tried to beat me to death do have criminal records. This is absolutely " attempt to murder " . How can a guy beat up women, in this case my wife. I talked to some foreigners who had similar experience as mine told me that's why Pattaya had been labeled as " murder city " . These foreign visitors also told me that pattaya is well known for *****, human trafficking, killing. So if any tourist wants to stay at Best Western Plus Nexen Pattaya, I strongly suggest that he or she should think twice. You might be slaughtered in broad daylight. My suggestion is " Do Not Set Foot IN PATTAYA ". I got photos of how much injury that these attackers did on my face , but I think is too disturbing .

ok room to the price but the property doesnt look new (while its still new). Staffs are just okay, didnt look to provide much service. But good thing is, if you want anything, there is the robot machine so cool! bring you amenities. Lastly toilets downstairs in lobby were dirty