Grande Centre Point Pattaya

Vệ sinh của khách sạn rất kém. Có vết bẩn trên khăn tắm nhỏ. Bữa sáng đa dạng nhưng dịch vụ ăn sáng rất kém và không đạt tiêu chuẩn dịch vụ 5 sao. Khi trả phòng tôi đã để thẻ bơi vào. túi áo choàng tắm và quên lấy ra. Khách sạn kiểm tra thì nói không có chuyện đó. Mỗi thẻ đều bị phạt 200 baht. Cả hai phòng đều không tìm thấy nên phạt cuối cùng là 800. Lưu ý khi nhận phòng là có. không tuyên bố rằng sẽ bị phạt nếu làm mất thẻ. Hầu hết các khách sạn không cần trả lại thẻ và bạn có thể trả phòng trực tiếp. Trải nghiệm tổng thể sau khi ở lại hai ngày là không tốt và tỷ lệ giá/hiệu suất thì không. tốt. Tôi không khuyên bạn nên dùng nó, đặc biệt là thiết kế hành lang giống Ktv và không có cảm giác như một khách sạn cao cấp.

Comfort bed, I got a good sleep for 5 nights there!Nice and helpful staff Very good breakfast! the Swimming pool is not big enough, not too much activity for big kid

Overall is good, breakfast is nice and my kids enjoyed it so much. There is ice cream at breakfast. Swimming pool is good but due to holiday there are a lot of customers

Great hotel, great location. Terminal 21 Pattaya mall downstair. Roof top restaurant and pool side restaurant both provide buffet breakfast. (Only downside is needed to line-up for table. But within 10 mins. ) Bubble party on Friday & Saturday at kids pool. Kids are very happy. It's a great hotel for family.

Perfect place and exactly service, my son got hurt the lobby door and the CS service is great

We booked three suites with ocean views for a two-night stay, but the layout of the hotel caused some inconvenience. Since each floor only had two suite rooms, we were split across different floors, making it difficult to move between our rooms. Adding to this, the elevator stops were tied to our room keys, further restricting our access. On the positive side, the room design was modern and well-equipped, with ample air conditioning and breathtaking, unobstructed views of Pattaya Bay from the balcony. The 1.5-meter glass railing on the balcony provided a safe and pleasant space to enjoy the sun and sea breeze with a beer. The 63-square-meter rooms felt quite spacious, and the bathrooms were a highlight, featuring floor-to-ceiling windows for an amazing ocean view while bathing. However, there were some shortcomings in the hotel's service and amenities. The control panel by the bed only had a USB port on one side and a single master power button, which was inconvenient. Additionally, despite our rooms being cleaned daily, the bed linens were not changed. Most disappointingly, when we requested to check out two rooms early (at 10:30 AM) on the day of departure, while keeping one room until 2 PM, the hotel refused, citing a full booking for the day. This was a major inconvenience, especially for the elderly members of our party, who had to wait in the lobby until the 2 PM . This level of inflexibility was surprising, as we have not experienced such issues at other international hotel chains like Four Seasons, Siam Kempinski, or even the Hilton in Pattaya, where guests are typically accommodated for early checkouts or late checkouts. Overall, while the room facilities and ocean views were impressive, the lack of service flexibility and attention to guest needs was a significant letdown, highlighting the difference between this local hotel and the standards of international luxury brands."

Everything is perfect. I like everything here. This is the best hotel in Pattaya. Next year I will come back again. We don't want to check out, but our holiday is gone. We hope to see you all again🥰🥰

The hotel is very nice and all the staff very helpful 🤍🤍🤍🤍

Nice hotel!! We stay here for 5 nights. The location is very good. Will come again.