Palm Tree Genlex Condo

The place smelled like feet, there where cockroaches all over the place (kitchen drawers, toilet, living room...), the TV didn't have a working remote so it was like having no TV. The only good thing was the shower water pressure (coming from previous places where this was really poor, in comparison this was a good point for us). Overall, it served as a place to get out from the airport for a few hours instead of wandering around, but thank goodness we didn't have to spend the night, it wasn't pleasant. It was also really hard to find and we didn't get any response from the host, so had to ask and waste plenty of time to arrive. Too expensive for the quality offered.

Location in airport so convenient

Great location especially if you are traveling. Very near the airport. Near the church as well.

The area is very nice for a walk. On the left are shopping malls, shops and local zone. On the right are convenience store, Church, other hotels such as Marriott, Belmont, Footbridge to Terminal 3 and elevated streets. Very convenient and clean to walk to Terminal 3 because we walk inside the new and modern footbridge. Got an apartment on the 2nd floor and can see the front entrance. The room is large and has a kitchen with microwave and kettle. No washing machine and no toiletries but no problem as I brought my own. Comfortable clean bed. Wish that they would add the underpad in case any guest causes any mark or a woman has her period. Now they only place a bed sheet directly over the mattress. Reception and Security staff are very welcoming and polite to everyone who came. We waited in the main Reception until the Host came around 2:20pm and led us to the Cluster we stayed. At the 2nd Reception, we registered and the Host led us to our room. When checking out, we returned the key into the mail box of our room. The condo is quite luxury. Room has old furnitures but shower room is new. Compared with rooms of the same price range, this is a great place to stay. Thank you so much for the help from the 2 ladies at Reception so that I could receive my parcel I bought online.

Horrible service and the security guard was so rude, they couldn’t find my booking. I had to wait 40 minutes for the house keeper to find me another room located in another location. The studio was dirty and had a horrible smell. The location was terrible, right on a busy street with traffic noise until 5am!! There was no apology given. The only convenience of this place that it was in walking distance to terminal 3

The place is next to the airport which makes it convenient, but is not clean and it seems like someone lives there… I needed to open the door two times in my stay due to someone who was picking things inside the apartment.. very annoying