Best Western Plus Pasadena Inn Suites

It was a satisfying experience.

Our stay was decent. The rooms were nice and clean and the staff was courteous. I did find it odd that the person at the front desk made a copy of my drivers license. I have stayed at this place before and they did not need a copy of my license. The breakfast was ok. Overall, we enjoyed our stay.

I had a great experience staying at this hotel. The hotel was clean and welcoming. Staff was courteous and informative. Overall great experience and I highly recommend a stay at this hotel.

The room pillows were small and smelled like sweat. Other than that I have no complaints.

Overall, the stay was “okay”. The staff wasn’t rude by any means, but they weren’t extremely welcoming or pleasant either. Pictures online of the pool were better than what it actually looked like. Location was good in that it was an area that felt quiet and relatively safe. With us having 2 little kids, that was important. The price compared to other hotels was better which was a big factor for us. The breakfast was “okay” (nothing to write home about). Overall the place seemed to be pretty clean. Would we stay here again? Probably because the area and price. But don’t expect an “Amazing Experience”. Again, it was “okay”. Fair for the price.

Person in the front desk offered us an improvement of the room without any extra cost. Excellent !