Cairns City Backpackers Hostel

The place is nice and accessible to all the shopping centre and near to bus and train station. The staff and the people are nice and during the night is so quiet. My only concern is no mirror inside the room.. all in all it is good place to stay.

I was not happy with this hostel at all. On arrival, I thought that my room was pre-paid, and was shocked when the lady on reception told me this was not the case. I could not connect to the hostel Wi-Fi to check my bank balance so had to go to a shopping centre to check. I saw that I could not afford the bill to stay for the 4 nights, so I sent an e-mail straight away to let them know I could not afford to stay so not to expect me. Later on that night, they still charged the full balance on my bank card and I had to go through ******* to get a refund. Had I not been given a refund, I would have struggled to feed myself for the rest of my holiday as I am on a budget. I found the staff members very rude and unhelpful.