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9,4/10
Đáng Kinh Ngạc
TTài khoản kháchI've traveled to dozens of countries, but I've never encountered hotel staff as attentive and friendly as Selam and Robel. Because of them, I will definitely choose Hilton in the future. I've never felt this way in other hotels; it's truly a first for me. They are invaluable employees.
NNgười Dùng Ẩn DanhStayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.
WwindhunterIt is better than I have expected. The hotel is new, rooms are nice and clean. Free shuttle to airport.
But there are some disadvantages:
- location is not good
- there are no gym, spa or swimming pool
- late check out after 6 was not possible even after we paid extra (half of the daily cost)
TTài khoản kháchThis is my second stay in this hotel - although my first stay was not positive, but the hotel staff are friendly and they tried to help. The problems I faced previously such as no water to the room, during peak hours, still persist. So I have taken to shower during off-peak period. In addition, during this stay there were periods at night, of more than 10 mins, where there was no electricity to the room on 2 days. I think the above issues are due to the aged infrastructure of the hotel and hotel management should invest into upgrading these systems. Apart from these, the friendliness of the staff, more than make up for these inconveniences. But this is no excuse for the management not to upgrade the hotel infrastructure, since the hotel is often running full occupancies (due to lack of choice).
TTài khoản kháchThe hotel was nice and spacious. The bed was comfortable and the hotel was clean including the bathroom. The only issue was finding the place with GPS, the road getting there is a bit narrow but all in all I will revisit this hotel again.
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