Pendry Park City

A Special Springtime Stay at the Pendry Park City I arrived late in the evening and the hotel was empty. Upon arrival, I was greeted by the bellman who offered valet for 70 a night. I chose to park in the public parking garage which is a very short walk down the same block from the hotel. The two front desk night person and night valet had trouble simply giving me my room key and letting me grab my own bags at the speed I wanted. The front desk person thought it was a good idea to have the bellman "take me up to my room", instead of simplying saying, up the elevator 4th floor, go right. That was really offputting and weird, normally they give me my key and tell me where my room is. Instead the front desk gave my key to the bellman even though the bellman was not helping me with luggage. Unthoughtful and inept--do not waste a guests time especially late at night-traveling all day. I was graciously upgraded to a room with a soaking bathtub, one of my VIP member perks. The Room itself (1 bedroom condo) was INCREDIBLY comfortable, clean, new and luxurious. The Bed was so comfy, it was like a dream. No doubt top quality mattress and pillows. I'd give the property a near perfect score in the furnishings and comfort. Beautiful rooftop pool and hot tub also. In the morning, the manager Filipe took care of all of my needs, including allowing me to trade my "Welcome Alcohol Shot" voucher for a healthy juice drink instead, and a late checkout. Philipe certainly stood out to me as an employee who understands the way hospitality works.

Great hotel with superior service! I stayed here for the wine festival. What an amazing hotel, but even more outstanding was the service!! When we had an issue, the front desk staff went well above and beyond to provide that white glove service that has been lost in this industry. I would come back and stay just for the service, regardless of the niceness of the hotel or anything else. I can't give them enough praise and accolades! Thank you so much.

Loved the property, amenities and location. Staff also was super friendly and warm! Next time will book again for sure!

I booked a room with two beds and one bathroom. When we arrived and walked into our room, we ended up with a 2 bedroom, 2 1/2 bath, kitchen, living room, dining nook, and balcony. It was beautiful. I'm really picky when it comes to hotel cleanliness. Pendry met and exceeded my expectations. Our room was very clean and cozy. The location was great. We were nestled in the mountain which was so nice. You can see the skiers and snowboarders coming down the slope. I would definitely stay here again.

Overall a clean and pleasant hotel. It is pretty large with 3 buildings. I was there to scout out a potential venue for my client’s event so was in work mode. Staff not as friendly as other properties. You can tell it is geared up for more of a seasonal/ski hotel rather than any other time of the year. Food was very good, pricey but good

The room was spacious and very comfortable. We were overall impressed by the amenities included both in the room and generally in the hotel. The hotel staff was accommodating and was responsive to our requests during our stay. The hotel has beautiful views of Park City from the mountainside. We didn’t have sufficient time to enjoy the facilities to their fullest, but we’d happily stay here again!