MikeO304
ngày 30 tháng 11 năm 2023
Do not stay at this hotel! This is the worst hotel I have stayed in years, I would have to say it was disgusting and I feel totally duped by the ratings/reviews/photos on *********** and trip advisor. The only thing this hotel has going for it is the location. I can only image the positive reviews have been fake paid for ones as this hotel was shocking in every regard – cleanliness, professionalism, security, service, facilities, décor.(see photos) The room was old fashioned, dusty, had a musty smell and was unclean – I had to take anti allergy medication due to this There was a thick layer of dust and cobwebs on the TV shelf The carpet was old and stained The extra bedding/pillows was stored in the bottom of a very dusty cupboard The bathroom and toilet were absolutely tiny and the shower door and shower head were stained/mouldy The safe in the room was faulty Reception was at times left unmanned and when staffed were not very helpful The left luggage was an unlocked cupboard in the lobby (accessible by anyone who might walk into the unlocked and sometimes unmanned reception) The breakfast is very basic and at times people have to eat in the lobby as the breakfast room is so small The lift is the smallest lift I have ever seen and claustrophobic (you cannot fit two people and two cases in there) The staircase is winding and the steps very uneven, not suitable for anyone slightly unsteady on their feet The carpets in communal areas were old, musty and stained This is a prime example of greed and an uncaring attitude, taking the money based on demand and location and spending nothing on improving decades old furnishings and having staff who don’t care about the customers.
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