Mandarin Oriental, Paris

Great service

酒店地理位置優越，處於巴黎最中心.房間雖然小勝在衞生不錯.服務可以説沒有.行李在禮賓直到我們出門要求送到房間才不耐煩答應。最有趣的是，我們離店去機場，來了一台出租車、門僮不允許他載我們，而是為我們叫來一輛，然後到戴高樂機場要我們80歐元。但政府規定左岸65，右岸56歐元。所以，文華13000人民幣一晚是黑店嗎？不會再住是一定的，因為比起回到巴黎入住的洲際，簡直太屎了

The smell when I walk into the hotel makes me feel like I’m home again… I’ve been staying on & off for 20 years! In fact, I have tried all the other 5* hotels & always come back to the MO I love this hotel to bits!!! The breakfast (salmon with scrambled eggs On sourdough toast) is the perfect start to my day

Its always a great treat and privilege to stay at MOPAR. I stayed from Oct 14-21, 2024 for part work/vacation. I booked the terrace room. MOPARs guest services/concierge team's communication with me prior to my arrival is always very welcome as they are confirming details of my stay as well as arranging travel to and from the airport and I very much appreciate that level of personal attention. Check in was as always very efficient and easy. the Front desk staff are exceptional professionals. Check in took less than 5 min. My room was outstanding. always grateful to the dining services and pastry team for providing me with bottled water/mineral water and an assortment of fruot and pastries to begin my stay. the pastry team would send up an assortmenr of delicious treats (my favorite among many was the St Honore. they make the best one in the city!) there would usually be someone from the hotel (including Venky) who would ask if I needed additional fruit or if the mini bar needed refreshing. Housekeeping as always was exceptional every day. Thanks to this incredible team. Thanks also to the laundry service. I had a tear in a favorite Tshirt under the arm sleeve (old but a favorite) on the plane trip to Paris and I had asked if this could be repaired. a member from the housekeeping came to my room ro inspect the garment and said he would ask. When I came back to my room that evening I saw the T shirt in the closet with the tear reapired and cleaned. Check out was as efficient as check in. I thank MOPAR once again. I am returning to Paris in Feb 2025 and this is the only hotel I would consider

An excellent hotel all around! The service from the concierge to the door men was such a joy to interact with. The room was spacious and they even gave us an upgrade! A great first trip for my girls to visit Paris. Hotel is in a good safe location too!

The entire journey was made exceptional by the Mandarin Oriental Paris! The staff are all very friendly and always offer great solutions to any issues! it truly embodied the feeling of a warm " Home from Home". Merci Beaucoup exceptional team!