Jazmyne
31 tháng mười, 2023
Check in was easy however I tried to call the property multiple times before my stay to check with them if they were experiencing any bed bug problems. They would answer the phone and then hang up on you. I called about 7 times in a row and got hung up on every time. After arriving a lovely maintenance man helped me tape my luggage back together and really took his time and that helped ALOT. However after arriving to my room and inspecting the bed I was met with a bed bug on the bed. I took a photo straight away and went downstairs to change my room. They tried to say the bug was not a bed bug and that the cleaner would change the sheets. I let them know that I would need a whole new room. They maid followed me to the old room while I was collecting my things and she looked at the bed and said “it’s all good” I let her know that a bed that had a bug on it would never be all good. Later the next day she barged into my room at 6am and did not leave my room until I asked her to leave. This was terrifying because I had no idea who it was and disturbing that she didn’t leave on her own after noticing I was sleep in the bed.
Dịch