Các đánh giá Renaissance Paris Nobel Tour Eiffel Hotel

Phản Hồi Từ Khách Sạn: Dear valued Guest, We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel! Your kind words and support mean the world to us. We cannot wait to welcome you back for another unforgettable stay in the heart of Paris! Best regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear Valued Customer,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations, especially regarding the room view and overall experience.We strive to provide clear room descriptions and the best possible comfort for our guests, and we apologize if the view did not match your expectations.Your insights are valuable to us, and we will review them to improve our offerings.We appreciate your stay and hope to have the opportunity to provide a better experience in the future. Kind regards,Kumar Uprety,Guest Relation Supervisor

Phản Hồi Từ Khách Sạn: Dear valued Guest,We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel!Your kind words and support mean the world to us.We can’t wait to welcome you back for another unforgettable stay in the heart of Paris!Kind regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we strive to uphold, and we deeply regret any inconvenience caused.We are particularly sorry for the complications at check-in, the billing mistake for breakfast, and the maintenance concerns in your room.Please know that we take your feedback seriously, and we will address these matters with our team immediately to ensure improvements are made.Your comfort is our priority, and we would love the opportunity to make things right. If you’re open to it, please reach out to us directly so we can further discuss your experience. We truly value your feedback and appreciate your time in bringing these concerns to our attention.Best regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words about our team.Providing excellent service is our top priority, and we’re delighted that our staff made your stay special.We hope to welcome you back for another great experience!kind regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear valued customer,Thank you for your feedback and for choosing to stay with us!We are delighted you enjoyed our prime location near the Eiffel Tower and our signature Marriott service standards.We understand that room size can be a concern, and we appreciate your insights.Your comfort is important to us, and we hope to welcome you again for another wonderful stay!Kind regards,Kumar Uprety,Guest Relation Supervisor

Phản Hồi Từ Khách Sạn: Dear Mrs. Yu, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you appreciated the spaciousness of the room as well as the quality of the gym’s infrastructure and equipment.However, we are deeply concerned to learn that the hygiene did not meet your expectations. To better address this matter, would you please share more details about what was not ideal? Your insights are invaluable to us as we continually strive to enhance our guest’s experience. We sincerely hope to have the privilege of welcoming you back in the future and providing you with a better experience in the future. Sincerely Yours, ChristelleGuest Relations Supervisor

Phản Hồi Từ Khách Sạn: Dear Valued Guest,We are so glad you enjoyed our convenient location!Whether you're exploring Paris or simply relaxing, we love providing a comfortable and well-situated stay.Hope to see you again soon!Kind regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for making us your top-ranked stay at Renaissance Paris Nobel Tour Eiffel! Your love and support inspire us to keep creating magical moments in the City of Light. Can’t wait to host you again soon!Kind Regards,The Renaissance Paris Nobel Tour Eiffel

Phản Hồi Từ Khách Sạn: Dear valued Guest,Thank you for your kind words! We're delighted to hear that you had a restful sleep and enjoyed our delicious breakfast.Your comfort and satisfaction mean the world to us.We look forward to welcoming you back for another great stay.Kind regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Dear Valued Guest,We are so glad you loved our location! Whether for sightseeing, dining, or exploring the city, we strive to offer the perfect spot for our guests.Hope to see you again soon.Kind regards,The Renaissance Paris Nobel Tour Eiffel!

Phản Hồi Từ Khách Sạn: Kính gửi Quý khách, Tôi viết thư này để gửi lời xin lỗi chân thành nhất về kỳ nghỉ gần đây của bạn tại Khách sạn Marriott’s Renaissance Paris Nobel Tour Eiffel trong kỳ nghỉ sau chuyến du ngoạn của bạn. Chúng tôi thực sự lấy làm tiếc khi biết rằng trải nghiệm của bạn với chúng tôi không đáp ứng được kỳ vọng của bạn, đặc biệt là khi xét đến những vấn đề bạn gặp phải với cả hai phòng, bao gồm tình trạng xuống cấp, vệ sinh và tình trạng chung của chỗ nghỉ. Thật đáng buồn khi biết rằng chúng tôi đã không đạt được các tiêu chuẩn mà Marriott tự hào duy trì và chúng tôi không thể cung cấp cho bạn môi trường thoải mái và thanh lịch mà chúng tôi luôn nỗ lực mang đến cho tất cả khách hàng. Xin hãy biết rằng chúng tôi rất coi trọng phản hồi của bạn. Chúng tôi đã làm việc với nhóm khách sạn của mình để đảm bảo rằng các vấn đề về bảo trì và vệ sinh như vậy được giải quyết kịp thời. Tôi hoàn toàn hiểu rằng lời hứa trong tương lai là "sẽ làm tốt hơn vào lần tới" không khắc phục được kỳ nghỉ gần đây nhất của bạn và vì điều đó, tôi thành thật xin lỗi. Chúng tôi đánh giá cao phản hồi của bạn và đánh giá cao việc bạn nêu những vấn đề này với chúng tôi, vì điều đó giúp chúng tôi tiếp tục cải thiện dịch vụ của mình và đảm bảo rằng những kỳ nghỉ trong tương lai phù hợp hơn với các tiêu chuẩn cao mà bạn mong đợi từ Marriott. Xin vui lòng liên hệ trực tiếp với tôi nếu bạn muốn thảo luận thêm về vấn đề này. Chúng tôi hy vọng rằng chúng tôi có cơ hội được chào đón bạn một lần nữa trong tương lai và mang đến cho bạn trải nghiệm đặc biệt mà bạn xứng đáng được hưởng. Một lần nữa, xin hãy chấp nhận lời xin lỗi chân thành của chúng tôi. Trân trọng,

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share such a detailed account of your recent stay with us at the Renaissance Paris Nobel Tour Eiffel Hotel. On behalf of the entire team, please accept our most sincere apologies for the many disappointments you encountered during what should have been a special and memorable visit—especially as your first trip to Paris and as valued Marriott Bonvoy Elite members traveling with family. We are genuinely sorry that your requests for adjacent rooms on a higher floor were not honored despite your advance communication. We fully understand how frustrating it must have been to be placed on the first floor with rooms far apart—particularly with children in tow. The inconsistencies between the rooms, including differences in size, comfort, and amenities such as bathroom heating and unpleasant odors, are unacceptable and certainly not reflective of the standards we aim to uphold. Likewise, the lack of late-night room service, the self-service towel request, and the key card issue at check-in all fall far short of the personalized and attentive service we strive to provide. We are especially disappointed to hear that your Elite status was not acknowledged appropriately. Recognizing and appreciating our loyal Marriott Bonvoy members is something we take seriously, and we deeply regret that we missed this opportunity during your stay. Please know that your feedback has been shared with our department heads for immediate review and corrective action. It’s clear we have several areas to improve, both in terms of guest room consistency and overall service delivery. On a more positive note, we are grateful for your kind recognition of Kumar’s assistance and the concierge team’s helpfulness. We’re also pleased to know you appreciated the late check-out and breakfast offerings, despite the inconsistency in service. While we deeply regret that we did not live up to your expectations this time, we would welcome the opportunity to restore your trust in us. Should you consider staying with us again, I would be personally happy to oversee your booking and ensure a much more seamless and enjoyable experience for you and your family. Thank you again for your valuable feedback—it helps us become better. Warm regards, The Renaissance Paris Nobel Tour Eiffel Hotel Team