Donald
25 tháng ba, 2024
The first thing to know about Scottsdale is that it is extremely expensive. I never paid $400 for a slightly oversized hotel room before. And then with the resort fee and taxes the rate was nearly $500 per night. The property is showing its age: old and low toilet; bathroom fan that sounds like a jet engine; and my room key didn't work more than a few times. Two major complaints: it was impossible to utilize the shuttle service - it was unavailable for both days until well into the PM, and there was a fairly long wait when it was available; and the other issue I had was room service - I don't expect new sheets and towels everyday, but it was late into our 3rd day that we were asked that we needed towels, not cleaning, and then the morning we were checking out there was someone at the door offering to clean the room. A bit too late with the wastebaskets overflowing and the toilet paper nearly out. Other hotels in the area are just as expensive, but I hope they would offer a better level of service than the property we stayed at.
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