Premier Inn Newquay (A30/Fraddon)

Great staff and pleasant stay.. The view are nice and really nice location Had a good family weekend The breakfast was good value for money Ample Free Parking available which is a bonus point This place is close to places like Lands End, Fistreal Beach and to retail park Worth a drive

The reception was great while I booked in, and very attentive. The room was clean, the bed was comfy, the WiFi worked (no usb sockets) The windows had an extra plexiglass shutter to reduce noise from outside, which really worked. The room was very warm, and the temperature control wasn't working, but there was a super duper air fan, which cooled us down, 5☆ for that. The room was booked for 2 adults, and yet we had 1 teabag and 1 coffee, ok so one each, but we're in the UK who only has 1 hot drink each, very disappointing. The bathroom, clean and tidy, but 1 bath towel and 1 hand towel and a floor towel, we're we supposed to share? I phoned reception multiple times over an hour but no answer, this was very poor for the price of the room, when you have been travelling for 5 hours in the rain at night.

We stayed at Premier Inn Newquay as a family of five. The front desk staff were okay — polite but not particularly welcoming. One thing to note: make sure you bring your own bottled water! The only option to buy water at the hotel was through the restaurant bar, and the prices were very expensive (charged per ml, which felt like a real rip-off). Even the restaurant staff agreed and kindly advised me to pick some up from the petrol station kiosk right next door, which worked out much cheaper. On the bright side, breakfast the next morning was excellent. The food was well-cooked, plenty of options available, and the breakfast team were really friendly and helpful. Overall, it was a comfortable stay in a good location. We'd stay again but would definitely come better prepared next time!

Bed and pillows are really comfortable, breakfast you have to pre order rather than buffet style which would be much better but it still tastes great shame it’s not on till 06:30 other hotels on area it starts at 06:00, WiFi is absolutely terrible so frustrating they want to charge you extra £5 per 24 hours unlike holiday inn for example which has brilliant WiFi ideal for when working away. For me personally and my working hours Im working here until 04/04 and am now actually going to change to the holiday inn for the remainder of my stay because of the above differences

Stayed here before and it was acceptable but probably wouldn’t book again. First the positives - reception staff friendly enough although not even acknowledged when we booked out (3 staff were chatting). Reception area and corridors clean and tidy! Bed was comfortable. Negatives - towels in room (ripped) and not changed at all during the duration of our 5 night stay! We are aware you can ask for room to be cleaned. We did this for night 3 and was disappointed that only the full bin was emptied - dirty cups were not changed or teabags refreshed. Towels or bedding not changed! The bathroom was miserable. Floor grotty and dirty stained. And no toilet brush. The mirror was not cleaned before our arrival. The location is handy. By the A30 and the double glazing is excellent. You can’t hear the road from room! We ate at the next door Penhale for one evening and one breakfast - both very nice. And acceptable quality. Staff in pub all very pleasant! If we were to book a Premier Inn in Cornwall again we wouldn’t book this one unless it had a refurbishment!

The whole place needed updating. Sure it had been cleaned but doesn't look good because of the old decor Staff were excellent, very polite and helpful Plenty of parking. Pub next door stopped serving food at 8.30pm very strange. But there are takeaways near by.