Tài Khoản Khách
ngày 24 tháng 3 năm 2025
Was disappointed on arrival to know we'd been put in a double room as apposed to a family room, telly wasn't working, big ants nest in the bathroom. But room was clean and tidy, bed very comfortable and shower is nice and powerful. The website was inaccurate, we arrived thinking we'd have the kids water park open as it specified on the website that it opens on the 24th march but the staff informed me it doesn't open until 1st april, obviously had very disappointed kids which wasn't nice. They decided to paint the hallways and doorways in the middle of the afternoon which caused an issue for us all (all asthmatic) and this continued for 3 days which wasn't pleasant especially as we were told it would be finished after 1 day. The food is good, lots of variety for everyone! Drinks aren't great soft drinks are very syrupy. All entertainment is fantastic, kids have a lovely time every evening with paid activities (tattoos, face painting, bingo etc) adult entertainment is great, enjoy bingo every night and the quiz nights are a great laugh. Ayo and mario are lovely, very friendly and entertaining! Suzette the bar lady is amazing, very kind and very attentive! For the bar staff and entertainment staff I'd give a solid 10/10 but unfortunately the hotel itself was a bit of a let down.
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