Hilltop Gardens Hotel Apartments

除了離考古公園有一點點距離之外沒什麼缺點，房間很大，酒店也有泳池，性價比很高

I will attempt to be fair in writing this review. In essence, as a customer, it felt that myself and daughter had to 'fit' into the hotels regime. We were aware that construction was taking place near the hotel but not 15 to 20 metres from the pool area. I large, high building which was noisy every day. I find that Jet2 misrepresented the hotel and should have enabled us to make an informed decision by showing a picture of the construction. Our experience was shared by a large number of people and correlated with existing reviews. Here is our reason for giving a low score to Hilltop Gardens. 1. The original apartment was very small and dirty on our arrival. Hairs in the bath, sink and toilet. There were a number of areas needing repair and paint (apparently, the hotel had been refurbished). 2. We booked bed and breakfast, expecting at least a buffet style breakfast. In reality, we were shocked at the experience. The choice included: Fried egg on toast, scrambled egg on toast, beans on toast or a cheese and ham toastie. The food was cooked at the pool bar which was not the most hygienic place, although I tried the scrambled egg on toast and the cook, Conny made it well, despite being in a frying pan, which I am aware, people do prefer. In reality Conny was the most pleasant member of staff, always happy and providing good local information. However, this cannot be said by all staff. We were asked to sit at a table around the pool and when breakfast was ready, we were shouted to collect it. I felt there was also an expectation that we return the crockery etc to the bar. I asked for fresh orange and was informed it was not on the breakfast menu and instead, I was offered diluted orange. My daughter plays football to a good standard and eats very healthily. I asked for yoghurt and fruit to be provided for breakfast and again, this was refused. 3. The rooms were 'cleaned' every other day with the provision of towels, one medium ad one hand towel. As we showered daily, we found this was not sufficient. I went to reception where the staff was covering. I asked for one extra towel for my daughter and felt I was rudely told a straight NO. I pressed on this and informed the staff, it was becoming stressful having to make continual complaints. The staff member asked the senior maid who shouted in Greek which I was told, I could not have a towel. This was shocking and very poor customer service. Finally, the staff member called the manager and I was given one towel. Having come on holiday to leave the stress behind, I really don't know what to say. 4. I continued to complain about the poor standard of cleaning and frequency of towel changes. Previous hotels do changed every other day but we have always been provided with enough to last us two days. 5. Our bedding was not changed for the full two weeks were were at the hotel. This again was other people's experience. 6. The hotel was quite isolated, well off the main road where shops and bars were loca

We were checked into room 203 late Sunday night by a really friendly welcoming man named john and from that wonderful welcoming things only got better . The location is perfect . .apartment is spotless and cleaned regulary Housekeeping is the best I've seen . Pool area is exactly as the pictures show . We never go all-inclusive but this time I'm sorry I didn't cause the food is amazing . . The staff in yhe bar are so friendly and helpful .Which brings me to the woman who made our holiday ... her name is Connie and works is the bar and cooks amazing food . She has the biggest smile for everyone and such a friendly atmosphere here because she knows everyone by name . She truly made our holiday . We are due to check out tomorrow but felt I had to let people know I would 100 percent recommend here .