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Vị trí3.8
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Tất cả đánh giá(65)
Đánh giá tích cực(39)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(12)
Tài Khoản Khách
Phòng Hai Giường Cổ Điển
Lưu trú vào thg 10, 2024
Khác
21 đánh giá
2.2/5
Đăng tải vào 21 thg 10, 2024
This mercure hotel is far below the mercure standard which I have had.
The facilities are old and the breakfast is basic!
It is near metro station, easily to get around in Paris.
Dịch
Ibrahim Abdalla
Phòng đôi truyền thống
Lưu trú vào thg 9, 2024
Một mình
25 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
The hotel was very good and l like the breakfast. If I visit agin Paris will stay same hotel.
Terrible. Stinks in the hallway. Room is filled with the cheapest furniture ever. Shower doesn’t work, mold everywhere . Like a room from the 70m’s that’s never been changed. And they made us pay 270 in total! There are plenty of better hotels in Paris.
Dịch
Resort65097666980
Lưu trú vào thg 5, 2024
Một mình
3.0/5
Đăng tải vào 12 thg 5, 2024
Spending 60 to 80 nights a year in Accor hotels and being an All loyalty member, I can compare hotels. Ibis, Adagio, Novotel, Pullman and Sofitel usually don't differ much in quality whereveryou go. Mercure does have more independent properties that differ a lot. The Mercure Porte de Pantin is definitely more of an Ibis than of a Novotel, although the desk is from wood instead of plastic. For €108 a night outside the Paris centre zone, I had expected more. Only one of the elevators was working and there was a notice on it that this would continue throughout the month of May. The room (414) is one of the smallest I have ever been in, smaller than in an average Ibis. For the first time in a least 50 stays, not counting Ibis, because they don't have different room types, my loyalty status didn't get me upgraded to a privileged room or even a superior one. And a classic room in this hotel really is basic. The floor if the room was not clean. When I came out of the bathroom and wanted to get on my socks, I noticed long hairs and dust on my soles, although I had just showered. And having to pick a piece of used chewing gum from the carpet didn't make me happy either. If you sit down on the toiletseat, your knees are against the wall. The showerhead disperses water left and right and could not be raised because an attachment was broken, but not to the middle where my body was. The sink of the washing basin was clogged and the water didn't get away. Still, with two more night to go. I will score this hotel as (barely) passable. The bed is comfortable and that is important for a good nights sleep. I did get a voucher for a free drink ant the bar that has decent beers on draught. The staff is acting in a professional manner and speaks decent English. And although this hotel is not in the centre, it is close to a metrostop (Houche) with a good connection to the city centre. The neighbourhood is very rough and multicultural, but this doesn't bother me. So, there are some positive points as well.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 3 thg 11, 2023
Good stay, location of the property is really dead around and the breakfast is always the same. Stayed there 4 nights but nothing changed in the breakfast. Cooperative and helpful staff, but language is a huge barrier. Would recommend friends to look for better properties even if they are slightly higher priced
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Khác
1.0/5
Đăng tải vào 1 thg 11, 2023
It's a dump. It is hard to describe how awful this place is. Is it this difficult to have a clean room and a nice bed. Whoever gave this hotel 4 stars is mad. The description of this hotel says that rooms have been updated. Maybe in 1985! - The rooms are small and cramped. - As others have noted, the carpets are filthy and threadbare. - The walls haven't been painted in years. - You had better check your bed for critters. - The towels and bed linens are clean but very worn. I was with a rugby group, so we drank and stayed out of our rooms. A note about the area. It's generally safe, walk outside and people are selling cigarettes and stolen goods. We spoke to some French friends and they told us that the area is a real mixed bag and a very strange place for a tourist hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 thg 8, 2023
We have stayed at this hotel twice once in 2019 and then again this August. To be honest this has to be my favourite AccorHotel. The effort by the staff in making you feel welcome and special is nothing short of exceptional. Prior to arriving, I informed them of my wife and I celebrating our 20th wedding anniversary coming back to this hotel where we spent a 15 year anniversary and were greeted by balloons rose petals and even a platter in the room none of which was asked for this was simply done as a goodwill gesture on their behalf. The hotel is 15m on a tram from the centre of Paris and in an area that has huge parks with outdoor eating. Great area if you don’t mind the very short trip in the the centre. We ate out in the local area which was lovely and very French, no catering for tourist which was great as we always like to find authentic restaurants and we did! I want to thank all the staff at this hotel for again going above and beyond. You are a credit to your company (you all need a pay rise) and I cannot wait to return.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
1.0/5
Đăng tải vào 15 thg 6, 2023
Disgusting !!! Do better, it’s 2023. Your staff sucks. It smells. The walls are dirty. The carpets are dirty. Your showers look filthy. The AC DOES NOT WORK. This is crazy. Horrendous. Even the remote control is dusty. Worst hotel I have ever stayed at.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 30 thg 1, 2023
Decent hotel at the outskirts of Paris, just a few steps away from a metro line. I arrived a little bit early and had to wait for the room, but the front office personnel was attentive enough and offered some refreshments. The room was ok, although the hotel should consider slight refurbishment at least.
Dịch
Phản Hồi Từ Khách Sạn: Cher Michał K It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Paris Porte de Pantin
Tài Khoản Khách
Lưu trú vào thg 5, 2024
Khác
3.0/5
Đăng tải vào 13 thg 5, 2024
Hôtel situé entre les métros Porte de Pantin et Hoche (ligne 5 et tram T3b), il est spacieux, avec un joli jardin protégé. Les parties communes sont très agréables et joliment décorées. Salle de sport en accès 24/24. Les chambres sont correctes, mais les basiques méritent une petite rénovation. Il faut aussi absolument en finir avec la moquette au sol partout, qui est un nid à microbes ! Une bonne rénovation des chambres et on aura une prestation presque parfaite. Accueil irréprochable.