Abi98
ngày 13 tháng 8 năm 2024
I recently stayed at The Bellevue and while the overall experience was decent, there were a few hiccups that affected our stay. Upon arrival, we were disappointed to find that our room's AC was not functioning properly, which led to a transfer to another room. After a long day of travel, this was quite inconvenient. Unfortunately, the new room we were assigned wasn’t as clean as we expected, so we had to request housekeeping to tidy it up, which added to the frustration.
The service at the resort was generally slow, particularly during dinner. The staff seemed a bit disengaged, which was surprising for a hotel of this caliber. On a brighter note, the breakfast was enjoyable with a good variety of options, and dinner, though average, was satisfactory.
One of the highlights of The Bellevue is the range of activities available within the resort, which added value to our stay. Despite the service setbacks, we still managed to have a pleasant time overall. With some improvements in service speed and room maintenance, this could easily be a five-star experience.
Dịch