The Mansion Boutique Hotel

Perfect place to stay when exploring other nearby spots that kids enjoy like the hotel itself.

On arrival a gate-house guard let us in without instructions. After a few minutes of confusion we found the reception. We could see that it is just as it looks the photos; a beautiful quality built and very well maintained sparkling clean boutique hotel. We went to their 'Sunset Grill’ restaurant and seated by lovely staff, a little to eager to take our food order. The room was cool and music was calm and ambient. Exhale, after a long drive - perfect … Suddenly things erupted as the gentle music switched to blaring, loud "Happy Birthday too you” .. the staff waiting our order burst into loud clapping hands. Repeat and repeat the song in different versions, and the clapping! I went out to the garden but it was also playing outside! I was out on the grass oval before I was far enough away from it, my wife and kids following. It eventually subsided so we returned and tried to and relax, but the birthday group was now shouting. A few pesky flies arrived and persisted, and more shouting so we set up outside. I ordered a NZ white wine at 1,900p, and it wasn't pre-chilled..!? We tried to relax and chill the wine, but many more flies, so we go back inside, but flies are inside too. The food came out and it was good, but stone cold mash potato - I dislike being served cold food, and I cant stand flies on us. We went back for dinner after 9pm. I ordered the steak and explained to the new staff shift that my lunch had been cold and to make sure the dinner was hot, especially the potato. It came out stone cold, again! .. with the worse steak I'd ever seen. Right at that moment about 9:40pm as the food arrived they started switching out the lights! We got up and left, forfeiting the food they already had us sign for. The next day while enjoying the beautiful hotel I notice the pool-bar by was not staffed, I found a staff and ordered 2 Budweiser but they only have 1 in stock. The coffee shop was not staffed either, nor the pizza bar. I walked to the restaurant and ordered pizza at the pool, but I am told I’m not allowed to eat it anywhere but in the resto, or in our room!?! The breakfast was awful - nicely cooked but bad choices of products; we forfeit our second day. Then the last day lunch was finally everything terrific! Lastly on the F&B, there was no water source for guests. So the reception kindly refilled our bottles with a source in the back office. The room is very nice and a good size, good AC and has views, but the bed was very hard foam with thin cheap sheets that are too small. Roll over, re-tuck the sheet, repeat, roll, re-tuck. No gowns nor toiletries either. I cannot understand why such a beautiful facility can have so many silly flaws. It is so close to being everything we look for - Boutique, Kid friendly, clean, play ground, games room and great staff with good swimming pools. Such a shame because I don't think we would return, mainly because of the bed. Quality Pillow Mattress Toppers and sheet set wo

Booked 2 nights here when we visited the attractions in and Near Clark. The place does not look like your regular hotel but really like a big mansion The Service here is good and we did not have any problem with the staff The Rooms were nice, with comfy beds. The only problem was that our safety deposit box was not working There are a lot of activities to do here for kids. To start, the 2 pools are ok. There are free inflatable toys to use too. There is a nice playground and very wide open spaces for kids to play as well as adults (you can jog here). At night they set up a bonfire and movie night under the stars with free popcorn. Though I would suggest for them to have a louder speaker for the movies as , depending on where you are seated, the noise from the kids playing at the playground just beside where you watch the movie can sometimes be louder than the movie you are watching. There are also indoor activities for kids like the playroom and the game room. The Game room has billiards and foosball, some board games and a tv. Would have been nice if they can add table tennis or darts or maybe air hockey Most of our meals during our stay were not in the hotel but in restaurants we wanted to try out in pampanga, but we ate breakfast buffet at the hotel. I can say it's good enough. but beware that it can get really crowded on weekends. You have to wait your turn to be seated. Our stay was great memorable for the kids and would probably want to come back again