Las Olas Beach Resort

We have been going to this resort at least once a year for over 15 years. Sadly, it seems to have been a bit neglected since our last visit 9 months ago. While the king room, beach front, is comfortable, the grounds are showing signs of neglect. The pool was clean. However, you can no longer get a pool lounge chair without paying an additional daily fee and there are no chairs in the beach front palapas. Coffee maker no longer available in the room. The food in the restaurant continues to be delicious and the service is very prompt and friendly. It just need a bit more TLC to bring it back to its former self.

At first I went with the quirks of a "resort" that appears to have been unimproved nor updated in several years. Remotes for the tv and a/c were distributed at check-in with explicit instructions to return them in the same Ziploc bag. The walls in my room were cracked, damaged, and the paint was peeling. The mattress was poor. The mattress cover was ripped. The towels and sheets were stained. The grounds were in poor condition. The fitness center equipment was old. The bar at the pool was never open. The poolside chairs and tables were filthy. The beach cabanas were worthless. The beach lounge seats did not exist. I knew I was in a remote part of Panama, so I made do. However, check-out changed my mindset. I was informed I had stained a pillow case blue and a $7.50 charge had been added to my room. I explained I had not even one blue item in my possession and the stain could not have originated from me. I shared the condition of my room and the stained linens. The resort claimed no knowledge of any needed repairs in any guest room or area. I returned to my room to take pictures. The 4 pillowcases from my room had been removed. When I returned to the desk, I was informed they were charging me for 3 more stained pillowcases. The manager refused to speak to me directly. The person at the desk was also a victim of the manager's scam. I had no option other than to accept the charges. Stay away. Just, stay away.

It was kind of a strange experience. We were the only guests at this huge resort, kind of reminiscent of The Shining - lol! That being said, the staff were extremely friendly and eager to please. Rooms were a bit dated but clean and ac works well. Food was delicious. The second day we were fortunate to have another couple arrive, fellow Canadians and had lots of fun with them. The only thing we found really annoying was that there No lounge chairs at the pool and no chairs at all at the beach. You were lucky to find an old log to sit on if you were doing a long walk.

Actually very pleasant other then the long check in and the room unbearable and musty until the air conditioning ran for awhile. The room was a bit run down but the pool was nice and the black sand beach very enjoyable for playing in the sand and waves.

Very good resteraunt food excelent, 5 star quality dining. Rooms like mid to upper end motel. If you want escape all things this is the place. Pool was excellent, grounds well kept. Beach seemed to go on for ever. Surf was 6 to 8 feet at high tide. Would stay again. David is 24 KM away.

Room was old,poorly furnished,like a motel 6. No coffee maker or mini fridge. Services were very slow. Resort in general run down.

This hotel was terrible. Bad slow service at the pool bar you have to beg for attention in the restaurant at the other side of hotel. Black hairs in the shower, crockroaches in the bedroom and bottom of the pool, algae and dirt oily in both pools very filthy we had concerns so we left the same day we arrived! Absolute disappoin**ent.

The beach and staff were awesome however the property is unkept and showing signs of decay and damage.

The receptionist was difficult and rude. The back porch was dirty and the chairs had to be wiped of before sitting in them. That was night time and this morning this with sunlight all the fecal matter and mold could be seen. I was going to swim in the pool but it appeared to be full of insect bodies. The breakfast was amazing and the waiter and waitress were excellent.. I have stayed here many times and it was always a good experience. Not this time sorry to see a great place fall so low. I hope the owner reads this and tunes up the staff.