Tài Khoản Khách
ngày 26 tháng 7 năm 2023
This was the worst hotel I have ever set foot in. When my friend and I arrived, we immediately felt uneasy as the entire entryway to get into the building and to our room was covered in dirty laundry, broken bottles, old shoes, socks and underwear strewn everywhere. And on top of that there was a group of men who were gathered and sitting in chairs outside and appeared to be hosing off laundry. Upon entering our room we saw that the men gathered outside were directly in front of our window with their belongings on the window ledge making it feel unsafe to open the window to get relief from the absolute stench of smoke. We tried turning on the lamps since we couldn’t open the curtains, and literally none of them worked. We expected the overall dirty and stained room, but we were not prepared for the state of the bathtub, shower, and shower curtain. It was beyond disgusting. We were there for maybe 15 minutes & decided to leave because ultimately we didn’t feel safe at all. The worker at the front desk told us he couldn’t approve a refund and to call Bob after 5pm. We did and he was extremely rude with us and refused to give any kind of refund or even apology. He also accused us of using the room and lying to get a refund since we called “so late” instead of right when it happened. He did not care that the other worker specifically told us to wait until 5pm. I’ve stayed in some sketchy hotels, but this was BY FAR the worst! ZERO STARS!
Dịch