Home2 Suites by Hilton Palmdale

It was ok. The stomping in the room above us got a little tiresome in the late evening. Blowing the circuit breaker when using the hotel provided hair dryer was annoying. The dishwasher didn’t work. But other than that!!

Amazing stay! Amazing stay. Bed was very comfortable. All staff was friendly and kind. We will be staying again in the future.

Very nice place for a family. The only thing that was a little disappointing was I was expecting the pool to be heated or a hot tub which they do not have.

Everything was great EXCEPT the breakfast. The oatmeal was hardly cooked at all - it looked basically like someone had thrown oats into some warm water. Yuck! Eggs, etc were only lukewarm. Coffee - I don’t know what kind you used but it was way too strong (not measured correctly?) & had a strange taste to it. Yogurt machine: drip, drip, drip…You can do better than this folks!

I loved having a small kitchen in our room. Also they have a great continental breakfast spread.

Staff at the front desk were extremely rude to me. I called the front desk regarding fees and was given misinformation. I spoke to two ladies and I had to cancel my reservation at 3pm check in because of that and I just didn’t feel comfortable staying there. My phone was dying so I went to charge my phone outside the facility in order to look for another room. The staff began to yell at me from inside as soon as I plugged the phone up. They told me that I needed to leave now and that the outlets are for guests only.. being very hostile. I have never experienced being treated like that and I didn't expect it cause the interaction was less than 3 mins between each other. I will not even think to book with this hotel ever.