Fergus Club Palmanova Park

Hotel is good for kids, food was ok, location is also good, the only thing that would stop me staying here was that the hotel offer no aircon , i was staying here with my wife and 10 month old daughter on the top floor and recorded our room to be 28 /29 degrees for 4 nights of our stay, very uncomfortable for anyone, let alone a baby , reception offered us a fan, which didn’t do anything. Ive never heard of anything like it So i wouldn’t recommend staying here if you have a small baby

A beautiful hotel, well-maintained. We were looked after so well from arrival to departure. It was like being at home from home. The staff are so kind, considerate, and professional. The food is excellent, it was so fresh and well presented. The dining area was always very clean and organised. The pools and the sunbeds were of a very high standard, very clean. The entertainment staff are so beautiful, kind, and professional, and they make everyone feel part of the hotel's family, from the youngest to the eldest. We all had an amazing holiday. You do not need to leave the hotel as so much was on offer. However, if you needed a stroll the stunning beach is just a short stroll away. Would recommend a visit to this hotel we will definitely be returning soon.

This hotel is a great family hotel. The rooms are clean and a good size. The food is well cooked and a good variety, my daughter always found something to eat, the Nutella dispenser was a big hit for her. All the staff are friendly and helpful. The pools are great although very cold at this time of year. My only other concern at this time of year is that the evening entertainment is outside and although we brought jackets it still was quite cold, could do with some sort of outdoor heaters. We would definitely visit again.

We arrived for a week with 2 young children. Upon arrival the hotel was clean, modern and very welcoming. We were greeted immediately with a smile and we waited to check in. The process was smooth and quick. We had the Magnus room, so it came with a whirlpool. The room was clean and had plenty for us to use, there was a coffee machine, microwave ans kettle which was handy! The whirlpool was great and we used it every day! The cleaners were fab and would clean every day to a high standard and were very friendly. The buffet was fabulous, there was always plenty of choices and it was mixed up daily too. There was plenty for the children to pick to eat at breakfast, lunch and dinner. The food was always cooked perfectly and was super tasty! They also had a snack bar which served some pastries, burger, chips, hot dogs, pastas and fruit, sometimes puddings too. Again the chefs were all friendly and the food was always replenished quickly and cooked perfectly. There were two pools, one which was perfect for the kids as they had a huge balloon shooting water out the top, the kids loved climbing this and jumping down! The other side of the pool there were 4 slides, there were always life guards and they were very observant and polite. The second pool was bigger and deeper, but it did have a shallower side for children too protected by a barrier. Unfortunately at this time of the year the water was freezing, our youngest has Raynaurds so unfortunately didn't go in the pools, but the eldest was having a blast in both pools. We were grateful for the whirlpool for the little one to play in. The entertainment people were fabulous and really made the holiday great. They love their job and it really shows in the efforts they put in every day during the daily games, kids club and the evening entertainment. We didn't stay for the evening entertainment but we did enjoy the kids mini disco every evening! Each member of staff from the reception, cleaners, chefs, entertainers, managers absolutely everyone gave the kids so much attention and always greeted us with a smile. We really have enjoyed this holiday and the staff made the kids so happy which made us happy! We really will hope to come back one summer when the water is warmer! Thank you so much to the following members of staff who were most memorable: Gianfranco, Nico, Lidia, Claudia, Iryna, Luis, Pipo, Cristian, Esteban. Thank you to each and every one of you!!

Fantastic holiday as a single parent with my two children. We had so much fun from start to finish. We arrived late as had a delay and was welcomed with smiles at 1am. Stayed for 10 nights. The hotel front is stunning, staff are so helpful, reception, restaurant, bars and the entertainment team are so welcoming and really funny and entertaining. My two ages 8 and 12 loved them. My son loved the games room which he could visit twice a day and chill to play the PlayStation. The waterslides are great fun and the huge pillow. Rooms are very clean and fresh towels everyday. There’s a gym, table tennis, pool, darts and other games that we enjoyed each day. Food was great, good selection and lots of meat to try. Vegetable dishes were my favourite and the custard… the desserts out of this world. Most importantly for me I felt safe. We also visited the beach a short walk away which is lovely. The sunbeds would be fine if people didn’t hog like 5 at a time. I have two children and just got one bed. Thank you for an amazing holiday with lots of memories and we’ll see you next year. Bingo was amazing too! Great end to our holiday.

Me and my Mum have just gotten back from a well needed girly long weekend away to Fergus club palmanova park. We booked it last minute and knew that it would be a family based hotel and with going in the school summer holidays we knew what would come with that. The hotel is fab for families, activities throughout the day for kids and for adults. And the splash park and slides on the other side is also great for the kids. We arrived in the early hours as our flight was delayed but the gentleman on reception got us checked in quickly and even showed us to our room which was a nice touch. The hotel was very modern and clean, the rooms were again very modern and were so spacious, especially when it was just the 2 of us, but i think even a family of 4 would find the room had enough space. The only thing is you could struggle with storage if you are there in a bigger group. We were only there for 3 days as the 2 of us so we had more an enough space. The maids came each day and changed towels and made the beds etc. One thing that has dropped our review from a 5 star is the sunbed situation. If you are not sat on a sunbed with your towels at 7am you won’t get one. We found this out on the first day when I put our towels down and nipped to the room to grab our towel pegs. In just these 5 minutes our towels had been taken off and someone else was sat there. Our towels had been taken from management and put in reception. Luckily as i had only been 5 minutes we could get another 2 sunbeds but if we had been any longer we would have struggled. I do think that the 40 minute sunbed rule they have is a great idea so that people don’t just put towels down and don’t actually use them. But we found that they didn’t really stick to this. They would put the cards on the towels but wouldn’t return to pick the towels up which was annoying after we had ours picked up on the first day. If they stuck to this rule i think the sunbed situation but be alot better. Saying that, there is no where near enough sunbeds for the hotel capacity. Alot of families got stuck having to use the animation area chairs and sit there all day. But like i said we were only there afew days so getting up at 7am and sitting on the lounger wasn’t the end of the world but i could see it being annoying if we were there for longer. The location of the hotel was abit out of the way compared to other hotels in palmanova but it was only about a 15 minute walk down into the heart of the centre, or a 6€ taxi. The food was average, I think more like a 3* but we always found something to eat. But i think we would have gotten bored of it if we were there for any longer and we aren’t fussy eaters. The staff worked hard to ensure the place was clean and tidy, the restaurant staff went above and beyond to ensure everyone got sat down quickly as at busy meal times there would be queues. Overall, it did the job for our little weekend away, but if we were staying any longer I don’t think we wou