The property is clean, the pool is beautiful, free breakfast was decent, and our room was spacious. The bathroom has a frosted glass sliding door with a big open gap and frosted glass window facing the bed inside the room.
The front desk staff was not very welcoming. "May I help you?" or How are you? Would be nice. Three women working behind the desk chatting didn't acknowledge my family standing in front of them until I interrupted them.
I saw some customers were given a welcome beverage others were not, we were part of the not group.
They do not have service attendants to help with luggage. My parents are elderly with a disability and there was no one to assist.
There was only one waitress working alone at the outside restaurant. It took over an hour to get a salad. She was very kind and apologizing for the service.
The hotel is okay for maybe one or two nights. I would not recommend staying for a full week.
There are other hotels and resorts with a similar price that are closer to the beach and more organized. Thankfully we were there for only one night.
Dịch