Palco Rooms&Suites

"Exceptional service and super accommodating staff made our stay amazing! The spacious room, comfy bed, and ergonomic pillow were a big plus. Perfect location near all the tourist spots in Palermo. Very near to nice restaurants and shops.

We didn't pay for our room directly, as it was included in a holiday arranged for us by our travel company, but I suspect for its location alone it's good value for money and hence partially the excellent reviews. On the plus, it's very well located, it's clean and the breakfasts are varied and delicious. Plus, importantly, our bed was also very comfortable. On the minus, we personally thought it needed a bit of TLC. Wonky shelving, cracked shower tray, slightly frayed towels.

I spent over 4 hours researching Palermo hotels for what would be our last hotel on our two week European honeymoon. I am so glad I found Hotel Palco. I did note in my booking that we are honeymooning and we got the massive Romeo & Juliet suite. They created a cute display for us which was appreciated. The room was huge, clean, and so comfortable. There are two big balconies that open up onto the theater square. Air conditioning worked great too. It faced directly the Teatro Massimo, and despite the area being pretty rowdy until 2 am, I barely heard anything (with ear plugs). The balcony doors are duplicated and very thick (see picture), and the walls definitely have sound proofing. The tub and shower were perhaps the biggest I had ever seen (see picture) in a European hotel. The tub has jets and lights up too. The staff were very fantastic. I must note that on the morning traveling by train to Palermo I (think) I sprained my foot! Whatever it was, it was bad and I could barely walk. So when I showed up to Palco i needed some way to find crutches or a boot. Stefania was very diligent in helping me find medical care, but we couldnt find anything near by, and just when we were about to call an ambulance to go to a hospital just to get crutches ( Palermo...) they found an ortho supply shop right around the corner and I got crutches and a boot and my trip was saved! Shout out to Giacomo for being so friendly as well and giving me the ice packs at night time! Lastly, breakfast was small (its like a 4 or 5 room hotel), but just perfect for us. Very good quality of the selections. This hotel is an absolute steal in value and I highly recommend it.