Suite del Ponte Normanno

The hotel was not obvious for us - when we arrived, we drove around for about 10 minutes looking for a sign before parking on the wrong side of the road, and having to call for instructions. It was our fault, as the hotel tried contacting us earlier in the day but we did not have signal to take the call. Once we were instructed to the right place, it was super straightforward as Gianluca buzzed us in remotely, and upon verifying ID, let us into the unit and our bedroom. The lift in the building was super cool - for this experience alone I recommend staying in this hotel. The room was charming. Our previous hotel was a suite so this felt a bit small, but it was homely all the same. The small downside was how warm it felt in the room. The air conditioning wouldn't work with the windows open, but it wasn't running very strong. At night, we preferred keeping the window open for some fresh air instead. The poster bed added a quaint and romantic feel to the room, and we were absolutely spoilt with a surprise of a bottle of Prosecco as a gift! Of course, the highlight of the whole place was the jacuzzi in the bathroom. As we both had to do some work and also were tired from a road trip, all of these little touches made the stay in this hotel incredibly luxurious for us. I really recommend this place for a romantic getaway or a honeymoon.

大門不是很好找，問題這衹是一個B&B，根本沒有前台。商家要加WhatsApp才能辦理入住，在旅途中給我添了不少麻煩。床單上有前一個人不知吃的什麼，餅乾屑可能

The design and interior was lovely. The place was a little dusty and was disappointed that i couldn't open the balcony shutters as it was locked with a chain. There was also some mildew in the shower. I also asked for an extra blanket because I was cold and didn't want to sleep with the heating on to avoid getting sick, but I didn't get a response back or a blanket

We arrived after dark via the airport shuttle bus, coming from stays in Bologna and Venice, and upon the very first impression, the neighborhood by the bus terminal and train station felt a bit worn and slightly sketchy. But once we got into the room, which felt comfortable and grand at the same time due to the sheer volume of space (I don’t know how high the ceilings are, but it felt like 20 feet) and got onto the Wi-Fi, we found a great local restaurant and had a wonderful dinner. The property was very convenient to the main attractions of Palermo, and the staff was very accommodating.

The apartment is spacious and would be good for self catering. The air con works well. It’s high enough to lose some street noise from the busy area around but this is Palermo and high traffic levels. Dealing with the owner remotely by WhatsApp worked but they could do with offering a brief to guests in advance about entry procedure which otherwise seems vaguely left to contact when you arrive. The old lift worked well but this property could be limited access (as seemingly is Palermo in general )for anyone with disabilities. (We are able bodied just a thought though)

I really enjoyed my stay despite some minor issues. The suite was modern, well designed, clean with comfortable mattress and sheets. We were few minutes walk to Palermo Central Train/ Bus station, so when traffic is high, no need to take a cab and be stressed, you just pick up your luggage and walk. The property manager was very nice to us. The area was a bite odd, but I felt safe. Please note it would have been better to return before 22:30 if you were on foot. I travelled with my mum and my kid so I certainly needed an elevator. You have to give the door a Hard Push either to the elevator or your suite room and everything will be fine. I had one day an issue with the shower as the drain was clogged and a lot of water went onto the floor, my mum tried to fix it with some towels. As a Civil Eng., I understand that some technical workers did not do properly their work and I do respect someone else property, so I immediately sent a message to the manager to fix it. In the meanwhile I showered in the small bathroom we had in order to save time and enjoying our holiday. On our return it was fixed. Finally, Palermo is an very interesting city with friendly people and I particularly enjoyed my double cappuccino at Gran Cafe TORINO and dinner at SciuRum restaurant.