Hotel Vels Court

Worst experience of life. Reached the destination 4 pm evening. Room was not ready. They were still cleaning. After around 2 hrs room received. Toilets were not cleaned. For at least a month however it was permanently pasted with hygienic cleaned sticker. Staff were very unprofessional. No urgency to support. Was following up at-least few times to get the rooms. Finally went to room and noticed room cleaned, but they were not allowing as receptionist not informed, i went down to receptionist and told room ready, he was saying room cleaning ongoing, not ready. Totally message.

The stay with vels court was okay at best as rooms and the ambience is all good. But when it comes to bathroom, they have to change the toilets, it's so old and rusty. Apart from that there's value for money. I don't have pics

Hi this raja, yesterday we had a discussion about my room cancelation is that any update could you please update the status