InterContinental Khao Yai Resort, an IHG Hotel

Các đánh giá InterContinental Khao Yai Resort, an IHG Hotel

InterContinental Khao Yai Resort, an IHG Hotel

262, Pong Talong Sub-District, Pak Chong District, Pong Ta Long, Nakhon Ratchasima Province, 30450, ThailandXem thông tin khách sạn
InterContinental Khao Yai Resort, an IHG Hotel
InterContinental Khao Yai Resort, an IHG HotelInterContinental Khao Yai Resort, an IHG HotelInterContinental Khao Yai Resort, an IHG Hotel
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.7/5
Đáng Kinh Ngạc
62 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.7
Dịch vụ4.8
Vệ sinh4.6
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Tài Khoản Khách
Phòng Cổ Điển Có Giường Cỡ King Nhìn Ra Hồ Nước
Lưu trú vào thg 12, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 1, 2025
Amazing resort. The best in Khao Yai, surrounded in beautiful nature.
Dịch
6/7
Richard barrow
Phòng giường King Size cổ điển với tầm nhìn khu vườn
Lưu trú vào thg 8, 2024
Vợ chồng
32 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
One of the best experiences  Really chilled, had a great walk round the pound/ lake  Room is fantastic Great theme  Recommend this place again  Thanks
Dịch
Samrit
Phòng 1 giường King Size cao cấp nhìn ra hồ bơi và hồ
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 4 thg 8, 2024
I had a great experience. Travelled as a family of 4 and the reception was amazing. The welcome drinks were tasty and we couldn’t have picked a better room. However, may i suggest for the following improvement: 1: Anti slip mats in the bathroom. The whole floor is marble and my 1 year old is slipping about trying to get from the bathroom to the private pool. 2: Pesky mosquitoes are everywhere. Would be good to install those electric socket mosquito repellent. 3: Because of the amount of bugs at night its a bit of a drag to get to the minibar since we have to literally open the door to the veranda to access it.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for sharing your experience with us! We're thrilled to hear you had a great time and enjoyed the welcome drinks and your room. We appreciate your suggestions and will definitely look into adding anti-slip mats to the bathrooms, installing electric mosquito repellents, and improving access to the minibar. Your feedback helps us enhance our services, and we hope to welcome you and your family back soon!Warm regards,InterContinental Khao Yai Resort Team
THANAPOL
Phòng giường King Size cổ điển với tầm nhìn khu vườn
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 8, 2024
Best for couple and families. Breakfast line are good for everyone.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your review! We're delighted to hear that our hotel is perfect for both couples and families. We're also glad you enjoyed our breakfast selection. We look forward to welcoming you back soon!Warm regards,InterContinental Khao Yai Resort Team
lu fei
Lưu trú vào thg 2, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 5, 2024
Amazing hotel! The attention to detail is amazing. The food at Poirot is great! Only downside is the small swimming pool
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear lu fei,Thank you for your review. We’re thrilled to hear you enjoyed the attention to detail and the food at Poirot. We appreciate your feedback about the swimming pool and will take it into consideration for future improvements. We hope to welcome you back soon!Sincerely,InterContinental Khao Yai Resort Team
Mousey
Lưu trú vào thg 2, 2024
Gia đình
8 đánh giá
3.2/5
Đăng tải vào 18 thg 3, 2024
Pros: service is definitely top notch and very attentive to each family and consistently asking for feedback… Housekeeping is everyday and the WhatsApp communicate is a 👍 idea especially for tourist. Food is wonderful as they are served hot and minimise wastage, coffee definitely hit the spot! No crowds at all and the place is really pretty sight with a lot of swans and fishes and bicycles to rent ( probably have some baby seats too) Places are a little far away but buggy service was available. Cons: being a tropical hotel definitely will be expecting some insects but definitely not expecting so much mosquitoes from level 1. Daughter was bitten 4 times for a 2 hours nap and at least in total 5 bites from mosquitoes for each members.. we have feedback several times to the staff and they really do something which we appreciate a lot 🙏 but honestly we hope more can be done on the maintaining the hotel given it is a 5 stars hotel We were given a private pool but it is full of bird shits which we didn’t really expect. Since we r not using the pool and outdoor area, we didn’t feedback. In the end we didn’t use the pool and outdoor area due to the bird shits and mosquitoes. Location is a little far away from some of the known attractions places.. which I missed out during planning Probably need to be prepared with what nature will bring us..
Dịch
Phản Hồi Từ Khách Sạn: Dear Mousey,Thank you for your detailed feedback. We’re glad to hear that you appreciated our attentive service, daily housekeeping, and the convenient WhatsApp communication. We’re also pleased you enjoyed the food, coffee, and the beautiful surroundings.We’re sorry to hear about the issues with mosquitoes and the condition of the private pool. We understand how important these aspects are, especially for families. Please know that we are taking your feedback seriously and will address these concerns with our team to ensure a more comfortable experience for future guests.We hope you still managed to enjoy your stay despite these challenges and we appreciate your understanding. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back with an improved experience.Sincerely,InterContinental Khao Yai Resort Team
Georgina
Phòng giường King Size cổ điển với tầm nhìn khu vườn
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
3.5/5
Đăng tải vào 2 thg 7, 2024
Great ambiance and environment being surrounded by nature. Nestled next to the Khao Yai Nature Park. Room was clean and tidy. Service staff were friendly. Breakfast and dinner had ample choices. The only complain I had was dinner took very long to be served on the first night. Provided feedback and the issue was rectified. Will visit again if I am ever in Khao Yai!
Dịch
Phản Hồi Từ Khách Sạn: Dear Georgina,Thank you for your feedback! We're delighted you enjoyed the ambiance and natural surroundings of our property. It's great to hear that our team was friendly and that you liked the variety of breakfast and dinner options. We apologize for the delay in service on your first night but are glad we could address the issue. We look forward to welcoming you back on your next visit to Khao Yai!Warm regards,InterContinental Khao Yai Resort Team
Người Dùng Ẩn Danh
Lưu trú vào thg 11, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 12, 2023
Transport us back to the era of trains, reliving the charm of bygone locomotives. Enjoy an incredible stay at a hotel adorned with a nostalgic train theme.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the nostalgic train theme of our hotel. It’s our pleasure to transport guests back to the charm of bygone locomotives and provide a unique and memorable stay. We look forward to welcoming you back for another incredible experience!Sincerely,InterContinental Khao Yai Resort Team
KinYuen
Lưu trú vào thg 11, 2023
Gia đình
9 đánh giá
3.5/5
Đăng tải vào 21 thg 12, 2023
1) Bathrobe’s dirty ,2) dinner in (Papillon)Hotel Restaurants on 20 Dec,Waitresses Service is Excellent .3) The worst part is I didn’t go to the Papillon bar for drinks, when I check out today , I received a bill of Papillon Bar $1541.78 baht, and charged in my room, I looked at the Bill, the Room number is look like 124 , but when you look seriously is 127 , also check out the Signature is not my Signature. For a Five Star Hotel, this is really unacceptable and Outrageous.4) When I checked in, I asked to see any largest room available,suitable for my next choice? They have a record of my request but no reply?
Dịch
Phản Hồi Từ Khách Sạn: Dear KinYuen,Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback as it helps us improve our services. Rest assured, we will investigate the issues raised, including the cleanliness of the bathrobe, the billing discrepancy at Papillon Bar, and the lack of response to your room request.Please allow us the opportunity to address these issues promptly. We value your patronage and hope to have another chance to provide you with the exceptional service that we strive for.Thank you for your understanding, and we look forward to the opportunity to welcome you back and exceed your expectations.Best regards,InterContinental Khao Yai Resort Team
Champ J.
Lưu trú vào thg 10, 2023
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 12, 2023
Well attention and serviced-mind from the staffs upon your arrival. Breakfast was good. Impressed with the service for giving alms to monks upon request. Biking around the lake was a good chill-out before check out.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Champ J.,Thank you for sharing your experience with us! We're delighted to hear that our staff provided attentive and service-minded assistance upon your arrival. It's great to know you enjoyed the breakfast and were impressed with our service for giving alms to monks upon request. Biking around the lake sounds like a wonderful way to chill out before check-out. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Best regards,InterContinental Khao Yai Resort Team
Kraafish
Phòng giường King Size cổ điển với tầm nhìn khu vườn
Lưu trú vào thg 9, 2024
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
Fantastic getaway place. Breakfast is high quality
Dịch
Mayuree Masayavanij
Lưu trú vào thg 7, 2023
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 7 thg 8, 2023
We love the hotel's unique design by Bill Bensley. Rooms are beautifully decorated with heritage train design. Their bathroom amenities by BYREDO are really nice. A walk or a bike around their lovely lake is highly recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mayuree Masayavanij,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here. Your positive comments will motivate us to delight all our guests further. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Intercontinental Khao Yai Resort
Người Dùng Ẩn Danh
Lưu trú vào thg 11, 2023
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 25 thg 12, 2023
was mesmerised by the landscape surrounded by greeneries.Good for escapes from city life.Very laidback and quiet. The staff was helpful ,friendly and willing to help the guest.We are vegetarian and when we came for breakfast, they took note and recommend us which food we able to take.Very personalised approach! Overall we were impressed and left with a good feeling.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing InterContinental Khao Yai Resort. We're thrilled you enjoyed our lush surroundings, and we're glad our staff provided a friendly and accommodating experience. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Best regards,InterContinental Khao Yai Resort Team
Ginny Vortex
Lưu trú vào thg 11, 2023
Gia đình
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 12, 2023
This is the best dog friendly hotel in thailand . Design is super beautiful . Environment really nice , lots of space for kids and dogs to walk around . Restaurant food is amazing , if you have kids and dogs , this is the best holiday hotel . Lots of activities to do in the resort , children and dogs love it
Dịch
Phản Hồi Từ Khách Sạn: Dear Ginny Vortex,Thank you for your paws-itively wonderful review! We're thrilled to be considered the best dog-friendly hotel in Thailand. It's delightful to hear that you found the design super beautiful and the environment conducive for kids and dogs to roam freely. We're pleased that you enjoyed the amazing restaurant food and the variety of activities for both children and dogs. Your feedback warms our hearts, and we look forward to hosting you, your family, and furry friends again for another fantastic holiday.Best regards,InterContinental Khao Yai Resort Team
Christine Marquis
Lưu trú vào thg 10, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 11, 2023
This hotel has The Wow Factor from the moment you are welcomed through the gate. The attention to detail in the design is impeccable; everywhere you glance has a well curated collection of very tasteful, rail inspired artefacts, pictures and paintings. Bill Bensley’s incredible eye! The WhatsApp function makes communicating with reception simple and the buggy’s seem to track you down as soon as you attempt to walk anywhere. The Papillon carriage is stunning and Somyings is so light and airy for breakfast. The breakfast offerings were amazing. The gravlax salmon, selection of cheese (Khao Yai Brie!) were delicious. I particularly enjoyed the Thai food whilst my partner appreciated the western bacon, eggs and real (not hotdog!) sausages. The Earl grey tea was a very welcomed addition. Housekeeping impeccable and very friendly staff in the pool area. Loved the black swan pool invasion, that was hilarious! Thank you for an amazing vacation. Christine and Jim
Dịch
Phản Hồi Từ Khách Sạn: Dear Christine and Jim,Thank you for your wonderful review! We're thrilled that your experience at InterContinental Khao Yai had "The Wow Factor." It's fantastic to hear that you appreciated our attention to detail, the curated rail-inspired collection, and Bill Bensley's design. We're glad our communication tools and buggy service added to your convenience. It's wonderful that you enjoyed the Papillon carriage, Somyings' ambiance, and the delicious breakfast offerings. We appreciate your kind words about our staff, and we look forward to hosting you again for another amazing vacation.Best regards,InterContinental Khao Yai Resort Team