Boribot Pool Resort

ห้องพักดีมากสะอาดเหมาะกับการพักผ่อนแนวคู่รักหรือครอบครัว มีเตียงขนาดใหญ่นอนกัน 3 คนพ่อแม่ลูกสบายมากๆ บรรยากาศดี ตัวสระส่วนตัวน้ำสะอาด อาหารอร่อย หลากหลาย ราคาดี คุ้มค่ามากๆพี่ๆพนักงานดูแลดียิ้มแย้มตลอดเวลาค่ะ

I spent almost 10k a night in a pool villa mountain view. It was horrible. First of all, my villa was not ready. The staff called me before I arrived. Fine, probably they wanted to know what time I would be there approximately. After checking in, I found there were leaves in my private pool. Some were sunk at the bottom, some were still floating. That was the first disappointment. Secondly, the path way to the room is very dark. The walk way to the room is big rocks on a soil. And the I have to enter my room from behind the villa. This can be dangerous because the walk way is not straight. It is curvy towards the fence. And if you do not walk properly you can slip over a wet soil if it rains. Moreover, I asked for the iron and iron board on the last day. The hotel said it is not available. Neither the ironing nor the laundry service. They added that the iron they have is not in a good condition. So, they decided not to give it because it might ruin the customer's dress. Additionally, when I was going to check out. I approached the from desk. No one was there. Then, the staff came around 5 minutes later. She said "I am sorry. I am having lunch" Is it my fault that I checked out during her lunch time? Besides, It is mentioned clearly that the time to check out is 12pm. Then, how come no one was there during that time. Here comes the questions. 1. Why does the villa not ready? You already made a call and check what time I would be there. Then, why there are still leaves in side the pool? The sank leaves in the pool. How long do they have to be there to be at bottom of the pool? 2. If the iron is not in a good condition, why don't get a new one? 3. Why is not there a person by the front desk at a time of the check in and out? It was truly disappointing and I did not enjoy my stay at all.