Khao Yai Paradise on Earth

Bath water heater having problem. Water is only luke warm. Its a torture to bath in cold water in cold weather. The rest is great.

สิ่งแรกที่อยากบอกคือประทับใจที่นี่มากๆค่ะ เป็นรีสอร์ตที่บรรยากาศดีมากๆ ที่พักมีหลากหลาย มีกิจกรรมให้ทำเยอะมาก สามารถเล่นน้ำได้ พายเรือคายัคได้อย่างสนุกสนาน หน้าร้อนคือเย็นมากๆ เหมาะกับการพาครอบครัวไปเที่ยว มีสระว่ายน้ำให้ว่ายอีกด้วยค่ะ การบริการพนักงานดีมาก มีโอกาสไปพักอีกแน่นอนค่ะ

Very disappointed service that we ever experienced. I have informed the reservation when I made a reservation that the check in time will be very late after midnight. I and my partner arrived the hotel at 1.20am which we were aware of our lateness. The security guard asked us about how we made a booking, and he immediately called a lady who came out to welcome us, she was horrible to not even say sawasdee to us, she just hand over the key to us. The security guard instead was nice continued to handled our check in. I woke up early and rush to get out for the business and left my partner in the room alone. And I messaged to a receptionist to keep my room for late checkout, bu my partner was so upset feeling hurriedly bad, the receptionist kept calling him to get out from the room and no option or alternative like allow him to wait at the restaurant or lat a lobby area. He felt so down and pushed him to get out. He decided to get a taxi heading straight to Suvanaphummi international airport, and I got him back with extra cost. I arrived the hotel and told that my partner has left and seem no interested to know where he has been, anyway doesn’t matter the matter is why no one would talk to him and give him a bit of place for him to wait for me to be back. The room was hot we expected it was too small we found any ants in bed, and felt not comfortable to sleep, food was not too bad and the service was not bad too. The breakfast was somehow ok, table sets up was nothing to impress, food was not too bad. Unfortunately we would never back to stay there ever again.