Tài Khoản Khách
ngày 26 tháng 1 năm 2025
Hotel is positioned well, handy for shops, restaurants and 5 mins from the beach (albeit a fairly grotty walk and I’m not sure you would want to go solo in the dark). Clean rooms and communal areas. Well equipped bedrooms with everything needed, although a little tiered. Service, with the exception of housekeeping totally let the hotel down. So slow, I understand ‘Tanzanian time’ but one hour for 6 (simple) drinks is a little bit ridiculous. No apology and a fight to get them removed from the bill. Check out is an ordeal, especially if there are multiple rooms and things not put on correct bills, beg them to change things even when they were asked the first time to put each thing on the correct room on ordering. Big tables be prepared to wait a long time, ‘the kitchen is small’ so we’re told and clearly no where to keep dishes warm as they come out cold. Front of house weren’t equipped to handle complaints and weren’t empowered to make any decision. Management were dismissive and full of poor excuses and no real apology. I wouldn’t recommend a stay here unfortunately, nicer places, in better locations (closer to the beach) with better service for similar pricing.
Dịch