Welcomhotel by ITC Hotels, Pine N Peak, Pahalgam

Amazing property, warm hospitality, authentic tasty food, supreme rooms, staff extremely friendly and welcoming is what I can sum up for Welcome Hotel Pine N Peek by ITC Pahalgam. Be it the staff at the entrance, at reception, at restaurant, the room service team, guards in the garden, gardener all are so humble courteous and helpful… best vacation at mesmerising place!!!

Hospitality, location, amenities and food of Pine n Peak hotel, ITC Pahalgam are top notch.Special mention for Mr Zaffar and Mr.Manzoor of F and B department who took care of my family well. Liked this place very much.Would recommend staying here with family and friends.

The stay was amazing, the special shout out 230 room, they have an exceptional service nevertheless, the entire crew is ever ready to help you with either of the services and a huge shout out to Shoaib from the FO TEAM AND URMILA FROM THE SERVICE

Having traveled extensively through numerous hotels both in India and internationally, the staff at this property stands out as the best I have ever encountered. Their commitment to service is unparalleled—from securing the finest room upgrades to going the extra mile by driving to Srinagar just to fetch a special bouquet for my mother’s birthday. The staff handled every request with exceptional care and provided excellent local sightseeing recommendations. It’s no wonder we return to this hotel time after time. They made my mother’s birthday unforgettable with a special bonfire celebration, complemented by superb dining and comfortable accommodations. I highly recommend this hotel to anyone looking for an exceptional stay. A special thanks to Shoaib and Sabzar for their outstanding dedication and service.

From the moment we arrived at Welcomhotel Pine N Peak, we were greeted with warm hospitality and high tea, thanks to Asmat Bashir, who had thoughtfully informed the staff about our arrival. Every detail was taken care of—our room was upgraded to one with a better view, and transport was seamlessly arranged for dinner at their sister property. A highlight of our stay was meeting Yawal Rasool, a young, kind, and genuinely warm individual who went above and beyond to ensure our experience was exceptional. He stayed late for our private bonfire, shared stories about Pahalgam, and even showed up early at breakfast to ensure everything went smoothly. As a farewell gesture, he surprised us with a cake, a thoughtful touch we truly appreciated. The General Manager’s suggestion to visit the nearby golf course was another delightful experience and a decision we’re glad we made. Overall, it was a beautiful and memorable stay, made special by the dedication and warmth of the entire team. Best regards, M.P. Singh

We had a warm welcome from Shoaib. Rooms were neat, clean and spacious with all the amenities. Property was in a fantastic location in a valley surrounded by snow capped mountains. The property is away from town- so is peaceful and quiet . Quisine is excellent.