Mercure Tangerang BSD City

Các đánh giá Mercure Tangerang BSD City

Mercure Tangerang BSD City

Cbd 55, Jl. Edutown Kavling Lot Ii No.8, Pagedangan Subdistrict, Pagedangan, Tangerang Regency, Banten, 15339, IndonesiaXem thông tin khách sạn
Mercure Tangerang BSD City
Mercure Tangerang BSD CityMercure Tangerang BSD CityMercure Tangerang BSD City
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.5/5
Tuyệt Vời
107 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.3
Dịch vụ4.5
Vệ sinh4.6
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Đánh giá có ảnh/video(25)
Thời gian lưu trú tuyệt vời!(24)
Nhân viên thân thiện(23)
Sạch và gọn gàng(20)
Phòng tuyệt vời(19)
Gần khu vực mua sắm(12)
Vị trí thuận tiện(9)
Tuyệt vời khi đi công tác(7)
Đánh giá tiêu cực(2)
grand yama
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 1, 2025
We always enjoy here.. best 4 star hotel in this area, with all fasilities.. kids friendly ofc, with all games and playground area, and semi outdoor swimming pool 🥰
Dịch
Phản Hồi Từ Khách Sạn: Dear Grand Yama, We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support, and we are looking forward to welcoming you back at Mercure Tangerang BSD City. Sincerely, Ana Triana PujarasaRoom Division Manger
FHOODSHIP
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 12, 2024
Gia đình
28 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 12 thg 1, 2025
Pleasant place to stay. Nice and clean. Wished breaakfast had more variety.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest,We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Triana PujarasaRoom Division Manager
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2025
Vợ chồng
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 12 thg 2, 2025
Near to many try things good location
Dịch
Phản Hồi Từ Khách Sạn: Dear Sook Mun,We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Tangerang BSD City.Sincerely,Ana Triana PujarasaRoom Division Manger
Calista77
Phòng Đôi Cao cấp
Lưu trú vào thg 9, 2024
Một mình
9 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 11, 2024
Great location! 5 mins drive away from ICE BSD convention centre and AEON mall just right opposite. The only downside during my stay was the toilet ceiling was leaking water and I couldn’t get a change of room as it was fully booked at the time, so I had to wait till they got it fixed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Clista77,Warmest greetings from Mercure Tangerang BSD City,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations.We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Ana Triana PujarasaRoom Division Manager
Katiana
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 1, 2025
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 2, 2025
Nice hotel. Good location too, right across AEON mall. Very convenient.  But its lack of sound proving. We can hear our next door neighbor talking from their room
Dịch
Phản Hồi Từ Khách Sạn: Dear Katiana,We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Trina PujarasaRoom Division Manager
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2024
Người đi công tác
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 9, 2024
Location of the hotel is right next to AEON Mall which was very convenient and about 15-20mins walk to convention centre. A very good option for business trip, their staff are very friendly and helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest,We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Tangerang BSD City.Sincerely,Ana Triana PujarasaRoom Division Manger
Riccardo Vittoria
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2025
Người đi công tác
1 đánh giá
3.7/5
Đăng tải vào 7 thg 2, 2025
The staff is really nice and polite, and the hotel architecture is new and great. However: - missing iron, iron board and hair dryer in the room - no one answers the phone or the whatsapp line when trying to ask for the items - got the wrong order with in-room dining Great if you have time, if you are in a rush for work maybe it needs some operational improvement
Dịch
Phản Hồi Từ Khách Sạn: Dear Riccardo Vittoria,Warmest greetings from Mercure Tangerang BSD City,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations.We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Ana Triana PujarasaRoom Division Manager
Ericsk7
Phòng Privilege
Lưu trú vào thg 6, 2024
Người đi công tác
32 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 22 thg 7, 2024
Very new hotel and there is AEOn mall just next to the hotel. Very clean hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ericsk7,Warmest Greeting from Mercure Tangerang BSD City.Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Ana Triana PujarasaRoom Division Manager
JazzSingh
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2025
An amazing hotel that is worth going again. Will book again in future.
Dịch
Tài Khoản Khách
Phòng Privilege
Lưu trú vào thg 9, 2024
Người đi công tác
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 30 thg 10, 2024
Room is spacious & clean. Breakfast spread also good :) Centrally located to the places I need to visit :D
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest,We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Tangerang BSD City.Sincerely,Ana Triana PujarasaRoom Division Manger
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 6, 2024
Người đi công tác
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 7, 2024
Quite clean and nice service
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Triana PujarasaRoom Division Manager
RChung_zelator
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 8, 2024
Người đi công tác
8 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 10, 2024
all good but no desk for biz tripper to put their laptop to work on .. it would be good to change for people need to work in room .. except that .. everything was ok and acceptable
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest,We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Trina PujarasaRoom Division Manager
Người Dùng Ẩn Danh
Phòng Privilege
Lưu trú vào thg 3, 2024
Gia đình
16 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 4, 2024
Great service and very accommodating. The food is okay and great location.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest, Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Ardin EdharFront Office Manager
Kenny Kai Yuen
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 7, 2024
Người đi công tác
21 đánh giá
3.0/5
Đăng tải vào 21 thg 8, 2024
1) No Hair-Dryer. Need to call reception to send one up, which took long time and the guys kept forgetting. 2) Breakfast food was so-so, not much selection. 3) Location was good, beside a big AEON mall. 4) Room was spacious, especially the bathroom. 5) All in all pretty enjoyable stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kenny Kai Yuen,Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Triana Pujarasa Room Division Manager
silver family
Phòng Đôi Cao cấp
Lưu trú vào thg 12, 2024
Vợ chồng
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 1, 2025
Good location hotel.. with good service from the staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Valuable Guest, We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Tangerang BSD City. Sincerely, Ana Triana Pujarasa Room Division Manger