Hotel Hangtuah

Dear Trip.com Management We didn’t check in the Hotel. Upon arrival we see the Hotel condition and shocked. The photos shown and the actual site is totally different. Really Horrible… Please do not recommend this in the Trip.com. web site 1. Booking No. *********** PIN **** 10-13 feb 3 nites RM358.80 2. Booking No. *********** PIN **** 10-13 feb 3nites RM119.34 3. Booking No. *********** PIN **** 10-13feb 3nites RM428.76 4. Booking No. *********** PIN **** 10-12 feb 2 nites RM129.74 5. Booking No *********** PIN **** 140th feb 1 nite RM48.17 Please be informed that the Booking made, 4 booking mentioned above is very bad. During check in we found all the rooms were in very bad shape Floors were dirty, with stains black in colour, Toilet bowl used not cleaned, roof ceilings are rooten and wet stain marks and partially hanging we immedialty call the managements staffs showed them the condition and request to cancel. The Hotel management aggreed and told us shall arrange for refund via trip .com. We manage to book another hotel Via trip.com . Its really Horrible and face alot of though time Please look into this and arrange for the refund.

very good location to stay

Not doing a proper check, has accused us for stealing a towel

Hotel ok .kawasan berhampiran pusat perniagaan. Perabut hotel agak lama.juga perabut di dalam bilik Wifi hotel Bagus.

Kurang memuaskan, kami di lantai 3, kamarnya sempit, sumpek dan banyak nyamuk. Sinyal wi-fi tidak terjangkau sampai ke dalam kamar. Televisinya kecil sekali dan jadul.

Lumayan dengan harga segitu.

Sungguh sesuai untuk keluarga,,xjauh nk kebandar,mall dan pasar

Kecewa.... Tidak amanah d pesan lain d kasi kamarnya lain... Pelayanan jelek

Kamar bersih dan nyaman untuk menginap semalam, ada wifi jadi anak bisa sambil yt an