Hotel Hangtuah

The older building is in decent shape, with a good location and cleanliness. However, the staff communication is lacking. They're quite stiff and unfriendly, giving off an indifferent vibe. You might want to consider other hotel options.

Dear Trip.com Management We didn’t check in the Hotel. Upon arrival we see the Hotel condition and shocked. The photos shown and the actual site is totally different. Really Horrible… Please do not recommend this in the Trip.com. web site 1. Booking No. *********** PIN **** 10-13 feb 3 nites RM358.80 2. Booking No. *********** PIN **** 10-13 feb 3nites RM119.34 3. Booking No. *********** PIN **** 10-13feb 3nites RM428.76 4. Booking No. *********** PIN **** 10-12 feb 2 nites RM129.74 5. Booking No *********** PIN **** 140th feb 1 nite RM48.17 Please be informed that the Booking made, 4 booking mentioned above is very bad. During check in we found all the rooms were in very bad shape Floors were dirty, with stains black in colour, Toilet bowl used not cleaned, roof ceilings are rooten and wet stain marks and partially hanging we immedialty call the managements staffs showed them the condition and request to cancel. The Hotel management aggreed and told us shall arrange for refund via trip .com. We manage to book another hotel Via trip.com . Its really Horrible and face alot of though time Please look into this and arrange for the refund.

Hotel ok .kawasan berhampiran pusat perniagaan. Perabut hotel agak lama.juga perabut di dalam bilik Wifi hotel Bagus.