Vonni
19 tháng mười một, 2023
Very rude service. Showed up with an ******* reservation that was completely paid for. I was told that I had to pay for an additional $50 incidental fee. The front desk person was nice but the manager was rude and not accommodating at all. We arrived in the evening, tired after a 5 hour drive, and just wanting to sleep. When I spoke to the manager, she told me it wasn’t there fault that ******* was not doing rates correctly and we could either pay the fee or cancel it and leave.
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