The Mortimer Arms

Another great meal here. Fabulous steak & Guinness pie, perfectly cooked vegetables and crispy chips. Excellent desserts and delicious wine. The staff are lovely - friendly and helpful. It is a treat to have such perfectly cooked food at affordable prices.

I’ve stayed at many hotels and B&B through work which have been sub par to say the least. However this hotel is amazing. Great staff very welcoming, food is fantastic and very well priced to cater for all. Hospitality if I had to rate from 1 to 10 is a 10. Owner Michael actually cares about his visitors and ensures that all your requirements are met and goes above and beyond to ensure customer satisfaction in all areas. His Team are very polite and professional and have no hesitation to go above and beyond and with the backing of such a great team behind him this pub/Hotel/Restaurant is reaching great heights. Food: all freshly cooked from scratch not like most places I’ve stayed at and I would go as far to say that I actually doubt he even has a microwave in the kitchen and wouldn’t allow one as he prides himself and his chefs with serving nothing but the best local sourced produced fresh with nothing being cooked and reheated like many places do. 10/10 for food quality. Accommodation: fresh looking, very clean, Great showers and facilities. Beds are really comfy and actually managed to sleep the whole night without waking up to either noise or poor quality of beds. 10/10 Ample parking for all guests. I have now instructed my office that when I’m in the Southampton area that I’m booked into this location for my stays and I’m looking forward to coming back again and again. You will NOT be disappointed with your stay here, THAT I can assure you. Overall for me 10/10 Would highly recommend this place to anyone either for a one night stay or multiple night stay. K. Franklin

We had dinner here on a weekday evening. Plenty of guests were in the very comfortable restaurant but only one member of staff was on duty who was showing people to their tables, fetching drinks from the bar and serving food., all very efficiently. Between us we had burgers, lasagne and fish & chips. Everything was dry and not at all flavoursome. The bill for 6 of us with drinks (both soft drinks and alcohol) came to about £200. It's under new management but I've heard that it used to be a great restaurant back in the day but our meal was very overall very disappointing. The building is lovely though and has plenty of parking. Would go back for a drink but not for food.

turned up to find notice on door that they refuse to accept cs so 6 of us plannong on eating their had to go elswehere to eat as we do not do cards. Mins you o looking at their prices glad we did not -even alcohol was very expensive[. Also allow dogs inside the pub so even that is a put off, no unhygenic animals should be anywhere near food

Do not recommend this hotel at all. Advertised as family/event hotel as quoted a number of times from management 🙄located next to pepper pig world , this really needs to be reconsidered....... Stay cut short due to a wedding in hotel, poor organisation, our room was vibrating, located right next to wedding . Management was absolutely rude, dismissed request for a refund due to t &c's and showed absolute no empathy for our family and our daughters birthday cut short. Over all ..... Over priced and NOT FAMILY HOTEL..... Management to be reconsidered or possible further customer care training .

One night stay for a family of 3. Two adults and 6 year old. We chose the hotel with it being in such close proximity to Paulton’s Park. I have to say it was fine but definitely not worth the price. On arrival they had to check our room was ready, despite us not arriving until almost 6pm! We asked for a table in the restaurant for about 7/7.30pm and were told they were fully booked and couldn’t seat us. However, when I booked the room and asked if I should book a table in the restaurant I was told “you should be fine”. So we ended up being seated in the bar. The food was ok. We all shared a starter of nachos. My husband had a burger, I had a roast and my daughter had the chicken goujons and a drink each and it was just shy of £90! A very expensive pub meal. The room wasn’t cleaned properly. Someone had left false eyelashes stuck to the window sill. The room was tired and in need of a fresh coat of paint. The grout in the bathroom was discoloured. The door handles needed tightening as they were all loose. We were charged £25 for them to set up the sofa bed that was already in the room. I have never been charged for a small child and we go away often. The entrance to the shower was absolutely tiny. Even my 6 year old had to turn sideways to get in. No way would a pregnant woman be able to get in there! The breakfast was very nice. Husband and I had a full English and they kindly accommodated my daughter. All she wanted was sausages and hash browns. I did want the eggs Benedict but was informed on arrival there was no hollandaise sauce or smoked salmon. The room alone cost £146 and it was definitely not value for money and I wouldn’t stay again. But it is so close to Paulton’s Park so that is a major plus. It’s a 2 minute drive and even walking distance.