My Place Hotel-Overland Park, KS

The hotel was very clean. The beds are too firm for my liking, we didn’t sleep well. Staff was nice. Someone dropped some food on the floor in front of another room and it was not cleaned up for at least 24 hours, that was a turn off.

The property is in an excellent location and the welcome and friendliness of the staff is way above average! The room was clean and comfortable. The only issue that brings my rating down to average on property is that the toilet leaked around the bottom at floor level. We reported it and asked for a different room as soon as we checked in. We were told there was not another room but that maintenance would come fix it the next morning. That never happened over our 4 night stay. Therefore we had to keep a towel around the bottom on the floor to soak up the leak. When we checked out, we told them yet again and the clerk said that has already been fixed. We told her "No" that it had not. She checked and said that was another room on the same floor with the same problem. This in itself is a concern. We could tell that the toilet was either missing its wax ring or the wax ring was torn. There were no bolts holding down the toilet, so the wax ring (if it was there) could shift. If this was happening in other rooms, then the installation of toilets is faulty in the building. This seems to be a very good property overall. The kitchenette was beautiful and very clean - looked new - as well as the rest of the bath. However a toilet problem can bring everything down. And truly the staff was excellent - the only reason they get less than excellent in service is that we reported the toilet issue and were left to live with it for 4 nights.

Useless kitchen/stove top! Why bother putting in and advertising a stove/kitchen and not provide pots, pans, plates, bowls, cups, utensils, etc? You would either have to bring your own items or buy them to use the stove or prepare and eat a meal in your room! Very disappointing to get to your room expecting to be able to cook and not be able to!