Hyatt Place Overland Prk Metcalf

I booked after midnight and didn’t realize that it was for the upcoming evening, so I tried do a walk-in for that night. First, the desk clerk told me that while they had rooms available, he couldn’t give me a room since it was after midnight. As we were leaving, he called us back and said that he could. He spent the next 15 minutes trying to figure out how to check me in, ultimately turning me away because the computer system was updating and he couldn’t figure out how to charge me. I offer to leave my credit card and he could charge it after the update, which he declined. Lucy, there was a Courtyard across the street who not only gave me a room, but also a discounted rate, given the late hour. I went the following night, as I’d already paid for the room. I told a different desk clerk what had happened and left my contact information for the manager, from whom I’ve heard nothing.

Location is great. Breakfast in the morning was really good. We used laundry several times during our stay, right down the hall. Parking lot very well lit.

Still haven't received my deposit back after almost a week after i checked out. After calling and talking to management im repeatedly told it should be back in my account the next day

Room was clean and organized designed for use and comfort however light switches were not available to turn the lights off above the bed Otherwise, staff responded quickly to requests; food was plentiful and tasty at breakfast. Staff were helpful and check in and out was quick and orderly.

Enjoyable stay for a very reasonable price😊 It was a very quick check in and the host was very helpful with breakfast time and the location is very central in Overland park...Definitely recommend

Great place Great stay! Perfect for one night with kids. Espresso and free breakfast onsite.