Tài Khoản Khách
ngày 30 tháng 1 năm 2023
I have no words. Unbelievable in a 4 star hotel and 150 euros a night. I had many other problems, but COCKOACHES AND SPIDERS, were the top of them. No cleaning, the floor is carpeted, so i prefer not to imagine how many bugs are there. Be aware also, becuase they take a deposit from you, but then they do not use if you have breakfast (27 euros per peson) or dinner or lunch. They will use your card again. They just keep for themselves this deposit and will not give back, till who knows when. In my case, 6 days after they took my money, i still dont have it back. It is a shame that Accord allows this Hotel inside the chain, and it only shows management does not care a damn about customers. NEVER AGAIN THIS HOTEL. I WANT MY DEPOSIT BACK!!!!
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