VOI Alimini Resort

We stayed for 2 weeks here in July 2023. This is a place that has a lot of positives and our kids loved it, but the management needs to understand that there is a clear disconnect between price and quality here that will not produce repeat customers, and they are in serious need of investing in the dated facilities. Let’s start with the negatives as these are what led to a 3 star review: 1. Check-in: we were asked to pay the full price when we arrived, and had to produce an email and credit card statement proving we had in fact paid thousands of euros as a down payment months earlier. Reading other reviews, I am happy I did not give in and wait for a refund. 2. Rooms: extremely low quality for the price, clearly not renovated for several decades. On the ground floor, we asked to change rooms on the first day because there was an overpowering stench of mold in our room (which initially received the response “I don’t smell anything, what are you talking about?”.) We were lucky, as the couple next door complained about the same thing and were denied. Secondly, there are no but screens on the windows, which is what I would even expect in a cheap roadside motel. Since we were there during a heat wave, it was either (noisy and dilapidated) AC all night, or getting bitten by mosquitoes. We were not the only ones to mention this. The showers worked poorly and overall the rooms weren't as much better as camping bungalows, which is unacceptable in this price range 3. The performers are the day camp counselors and work their butts off from sunrise to the wee hours of the morning and we found them to be great, just don’t expect to be blown away by the shows. 4. Services: it seemed to us that the cleaners are understaffed, as they never once replenish your room fridge (so we went to a supermarket and stocked the room with water as the temperature rose to around 40c), and they only changed our bedsheets after more than one week when we specifically asked for this (yuck)! 5. Schedule: the pool closes at 7pm and the restaurant at 9:30pm. A bit early compared to other Italian villages we’ve been to. 6. Restaurant and allergens: the allergenes listed are often wrongly stated, which is absolutely unacceptable. This is a result of miscommunication between the kitchen and the providers, but it doesn't change the fact that someone could die as a result Positives; 1. The food: we don’t understand the complaining here, the food was great, and the staff works like crazy all day to process a massive crowd effectively. Good free beer and wine as well! 2. Miniclub: as mentioned above, the camp counselors are working round the clock and seem to have unbelievably positive attitudes. The mini club has a ton of age appropriate activities and our kids ended up loving it. They also pay special attention to keeping teens happy in a healthy way, and I was impressed with how well they managed them, none of the usual shenanigans one would normally

We have been a week at bravo alimini resort, we had a lot of fun, the food whose excellent, the staff of animation whose really funny, there where a lot of activities,my son had a great time, the beach and the sea where marvellous the water whose clean and transparent

We spent one week in this good and solid resort located in the Salento region. Rooms are small but in excellent condition, we absolutely loved food at restaurant buffet, one of the best I have tried in Italy.

Il resort ha una struttura un po’ datata, ma particolare e immersa nel verde. La pulizia di tutto il complesso è ottima. L’animazione Bravo è eccellente. Pranzo e cena sono ricchi e vari, con un’ampia scelta per tutti i gusti. Sono celiaco e non mi è mancato nulla: tutto era chiaramente segnalato e ben distribuito per evitare contaminazioni. L’unico aspetto che, secondo me, si potrebbe migliorare è la colazione: i dolci senza glutine sono solo merendine confezionate, mentre per i non celiaci l’offerta è davvero molto ampia. Le spiagge sono belle e poco affollate, poiché vi possono accedere solo gli ospiti del villaggio. Siamo stati fortunati: abbiamo trovato solo una giornata con vento forte, durante la quale il mare non mostrava tutta la sua bellezza

villaggio bello, si mangia bene, lo consiglio vivamente, l’animazione è ottima in particolare un grande saluto ad angelica ragazza in gamba e super gentile

Je savais que l'hôtel était plus particulièrement réservé aux italiens, cela ne me dérangeait pas puisque je parle italien, mais je ne m'attendais pas à un tel brouhaha continuellement. Le moment du repas, pas la faute du prestataire, mais c'est insupportable, un bruit monstrueux, les enfants qui hurlent, qui courent où qui regardent des vidéos avec le son bien entendu. 🥶 Tout est permis. Impossible d'être au calme et c'est pareil à la mer, à la piscine. Le respect de l'autre est oublié. Le personnel est très agréable, les lieux sont propres, les repas sont bien, il y a vraiment du choix et c'est bon. La chambre est petite mais correcte. Attention si vous choisissez avec terrasse, donc avec un supplément, car la mienne donnée sur un petit parking. C'est bien insonorisé, du moins notre chambre. Ce n'est pas un vrai all inclusive. Attention, si vous voulez un bel emplacement à la plage, petit extra pour réserver votre transat, idem pour la place au restaurant. À mon sens c'est inutile car j'ai toujours pu avoir un transat bien placé et une place au resto. La plage c'est du sable noir, certainement volcanique et elle n'est pas très large, pas extra en vérité, pas belle. Je m'attendais à beaucoup mieux au regard de la pub faite par l'hôtel. Si vous voulez du calme, un hôtel à taille humaine, ce n'est pas celui-ci qu'il faut choisir. Merci au personnel et bravo à eux pour leur patience, il en faut. La prochaine fois, j'éviterai hôtel de ce genre.