Dormy Inn Premium Otaru Natural Hot Spring

Great location and breakfast! Also there is a free ramen at 9:30 pm. Pls enjoy it

You may like to stay here if you are a fan of bed bugs. I found two bugs in a 20 sq. m room and tried to report the staff speaking limited English. They blocked my family and directed us to the check in and out machines until I showed the bugs. They then realised it's a problem and started using a translation pocket device to communicate with me to address my concerns. A 30 sq. m room is arranged as an exchange (or a compensation?) for the stay. But I can't sleep well that night because of losing confidence in the cleanliness of the whole inn.

Good location. Opposite is Otaru JR station and Bus terminal. Walking distance to Otaru Cannal. Love the Onsen here.

Excellent location especially on the snowy day, very close to Otaru train station. Checking in with the machine booth, so modern, never seen things like this before. So many choices on breakfast at 2nd floor, Bravo!!! Small room for 2 with a reasonable price, acceptable.

Conveniently located next to the otaru station. Appreciate the free ramen they served for supper.

I walked into the hotel disappointed as the parking B1 floor was dimly lit, not very welcoming. The lobby is fine, and the room is also fine. What really surprised me was how homey this hotel feels. They give out freshly cooked ramen and ice cream every night next to the onsen, in addition to Yakult-like probiotic drink every morning. The buffet breakfast is the best one I’ve had in this whole Hokkaido trip. Good selection of food, and they don’t serve anything they are not good at serving. They include grilled scallops, 2 types of soup, typical Hokkaido seafood bowl, etc. The natural onsen is a bit small but sufficient. Out of 4 hotels I’ve stayed in Hokkaido this trip, I miss this one the most although it is quite old. First impression is meh, but the stay experience was fantastic.